Sales Director - Senior Living

Posted 5 Days Ago
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New Rochelle, NY, USA
In-Office
85K-100K Annually
Senior level
Professional Services • Real Estate • Hospitality
The Role
Develop and execute the community marketing plan to meet occupancy and revenue goals. Drive direct and phone sales, manage move-ins/move-outs, maintain waitlist, generate leads, use lead-tracking and marketing systems, train and motivate staff, maintain competitor and product knowledge, ensure compliance with HIPAA and regulatory training, and maintain resident confidentiality.
Summary Generated by Built In
Company Description

Company Culture and Values: At Monarch Communities Senior Living, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.

Job Description

Reports To

The Sales Director will report to the Executive Director.  The Sales Director position is an exempt, salaried position.

Salary Range: $85,000 - $100,000 Yearly

Commissions

Job Overview

Works closely with the Executive Director in the development and execution of the marketing plan for the community.  Meets or exceeds all budgetary and occupancy expectations.  

Responsibilities and Duties

  • Conducts phone and direct sales calls in accordance with established goals, ensuring leasing expectations are met or exceeded
  • Manages all move-ins/move-outs to achieve maximum revenue performance for the community.
  • Communicates incoming resident’s needs and requirements to the Health & Wellness Director
  • Actively maintains a meaningful wait list
  • Assists in lead generating activities to ensure adequate leads are produced in order to meet performance expectations
  • Manages and maintains a working knowledge of the lead tracking and marketing software programs and systems
  • Assists in motivating and rewarding associates to meet or exceed performance expectations in consultation with the Executive Director
  • Maintains an active, working knowledge of current competition
  • Maintains and communicates current product information to associates (pricing, program changes, promotional programs)
  • Creates and maintains a positive image of the community with residents, the community, and other associates.
  • Completes all mandatory compliance, HIPAA and state and federal regulatory training, as required
  • Maintains appropriate degree of confidentiality

 

Qualifications

Qualifications

  • Bachelor’s Degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
  • Knowledgeable of the industry, as well as the laws, regulations and guidelines governing the community
  • Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications

Physical Abilities

  • While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
  • An individual in this position will be required to lift or carry weight in up to 25 lbs. Intermittent physical activity includes lifting and supporting residents. The associate must use proper body mechanics.

Additional Information

Benefits Offered (Full Time):

  • Health Insurance: Medical/Rx, Dental, and Vision
  • Ancillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disability
  • Basic Life & Accidental Death & Dismemberment (AD&D) Insurance
  • FSA (Commuter/Parking)
  • Employee Assistance Program (EAP)
  • 401(k) Retirement with Company Match
  • Paid Time Off (PTO) and Holidays
  • Tuition Reimbursement

Other Compensation Programs:

  • Employee Referral Bonus
  • Resident Referral Bonus

Equal Opportunity Statement:

Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.

We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.

 

Skills Required

  • Bachelor's degree from a four-year college or equivalent combination of education and experience (or one to two years related experience/training)
  • Knowledge of the senior living industry and applicable laws, regulations, and guidelines
  • Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and ability to learn new applications
  • Working knowledge of lead tracking and marketing software programs and systems
  • Completion of mandatory compliance, HIPAA, and state and federal regulatory training
  • Ability to perform physical tasks including standing, walking, lifting up to 25 lbs, and supporting residents as needed
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The Company
0 Employees
Year Founded: 2019

What We Do

Monarch Communities develops, operates, and owns senior living communities, focusing on providing high-quality housing and care for older adults. The company specializes in a range of services, including assisted living, independent living, and memory care. Through its affiliate, PROCON, Monarch also provides design-build services to create inclusive, wellness-centered environments that enhance the quality of life for its residents.

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