Sales Director Ireland

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Dublin, IRL
Hybrid
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
We're putting AI to work for people.
The Role

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description

  • Manage a team of Enterprise Account Executives to drive new business sales growth for ServiceNow in Ireland
  • Develop and implement sales strategies for the Irish region in collaboration with Sales Operations, understanding the competitive landscape and market presence.
  • Engage in territory planning, relationship development, and opportunity development, supporting Field Sales Teams in closing opportunities.
  • Drive and manage performance of the team across all of the key KPIs
  • Recruit, coach, and mentor team members to achieve excellence.
  • Develop territories and quotas for the sales team, clearly communicating performance expectations.
  • Manage and report accurate forecasts and pipeline to the business.
  • Achieve annual sales goals on a quarterly and annual basis.
  • Engage in C-level meetings to understand customer business requirements.
  • Build effective working relationships with Solution Consulting, Business Units, Professional Services, Marketing, our Partner community, and the ServiceNow executive team.
  • Retain and grow the existing customer base through regular engagement activities to deliver an excellent customer experience.


Qualifications:
Qualifications

  • A proven track record of managing enterprise software sales teams to new business sales success, including presentation and negotiation skills at Enterprise level and at the C-level. Experience of the Irish market is preferable
  • Strong success in recruiting, coaching, and managing a high-performing sales team.
  • Strategic thinking skills, including analytical and financial planning, to meet and exceed quotas and goals.
  • Experience in managing accurate CRM reports, including current and future quarterly forecasts and opportunity inspection.
  • Experience in driving sales processes and building effective working relationships with Sales Operations.
  • The ability to understand the broader business drivers around IT.
  • The ability to build long-term strategic and senior-level relationships.
  • The ability to adapt and work effectively in a rapidly changing and growing environment.
  • Experience building self-motivated sales teams that embrace a culture of collaboration, enthusiasm, and achievement.
  • The ability to champion and promote top performers, continuously develop and coach the team, and appropriately upgrade talent.
  • Proven partner relationships and networks in Ireland, with the ability to grow revenue streams and territory development through the partner ecosystem.
  • Ownership of driving successful pipeline generation activities developed by marketing or the partner community.


Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

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The Company
HQ: Santa Clara, CA
29,000 Employees
Year Founded: 2004

What We Do

As the AI platform for business transformation, we're putting AI to work across organizations — freeing people for work that matters. Making old tech work with new tech. Reaching across departments, from the front office to the back office and every office in between. Our ambition? To become the AI defining enterprise software company of the 21st century (or "AI DESCO21C," as we like to call it). With more than 8,400+ customers, we serve approximately 90% of the Fortune 500®, and we're proud to be a Fortune 100 Best Companies to Work For® and World's Most Admired Companies™. Explore your future career with us, visit www.careers.servicenow.com From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

Why Work With Us

By joining ServiceNow, you are part of an ambitious team of change-makers who have a restless curiosity and a drive for ingenuity. We're committed to helping our people do their best work and live their best lives so we can fulfill our purpose together. At the fastest-growing enterprise software company, you can grow your career faster.

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ServiceNow Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

At ServiceNow, we lead with flexibility and trust. For some, home is the primary workplace. For those who come into a ServiceNow workplace, you are empowered to make team-guided and individual-led decisions on how and when you use the workplace.

Typical time on-site: Flexible
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