The Role
Lead and scale the commercial engine across inbound, outbound, aftersales, and offline conversion. Own sales targets, CRM and AI-driven workflows, customer retention, team development, market insight, and key client relationships.
Summary Generated by Built In
_You'll be joining a fast-scaling, founder-led company that is redefining an entire industry. Founded in 2014, this European B2B signage company has built a premium brand trusted by some of the most recognisable names in retail, hospitality, tech, and luxury — think global household brands across Germany, Sweden, Poland, and beyond._
_What makes this company unique is its ambition: to become the first truly scalable business in a sector that has historically been fragmented, craft-based, and impossible to systematise. Through smart processes, technology, and now AI, they are doing exactly that. This is not a startup at zero — it's a proven business with real revenue, real clients, and a clear roadmap to European market leadership._
_With offices in Berlin, Wrocław, and Helsingborg, they're at an exciting inflection point and building the senior commercial team to take them there._
This is one of the most important hires the company will make this year. As Sales Director, you'll architect the commercial engine — owning inbound and outbound sales, CRM and AI-driven workflow transformation, and the full customer experience from first touch to retention. You'll manage and develop a growing team of sales consultants, working closely with the founders to shape strategy and execute with discipline.
Tasks
* Grow and develop the inbound sales team, outbound function, aftersales, and offline conversion
* Own sales team targets and metrics — structured planning and execution, not gut-feel management
* Drive customer satisfaction and retention of key brand clients
* Oversee the CRM system and full customer journey
* Develop market and customer understanding to inform product, pricing, and strategy
* Manage client relationships and resolve disputes when they arise
Requirements
* 3+ years of experience in sales, with at least some time leading or mentoring a team
* A strong sense of ownership — you take responsibility for outcomes, not just activities
* Comfortable managing people and holding a team accountable to resultsSolid understanding of CRM systems, pipelines, and data-driven decision making
* An appetite for AI-native tools and workflow automation — you don't need to have built it all before, but you need to be genuinely excited about it
* German at native level — this is non-negotiableProfessional English
* Based in Berlin or willing to relocate — this is an on-site role
Benefits
* Competitive base salary, complemented by bonus packages and additional incentives
* A genuine seat at the table — direct access to the founders and real influence over commercial strategy
* The chance to grow into and shape a Head of Sales role at a profitable, scaling business
* Berlin-based, on-site role with an international, mission-driven team
1. 30-minute briefing call with our hiring team — a chance to learn more about the role and for us to understand your background
2. 30-minute interview with the CEO and Founder — a direct conversation about your experience, leadership approach, and vision
3. In-person meetings in Berlin — if there's a strong mutual fit, you'll meet the team face to face to discuss the role, culture, and compensation in depth
_If this sounds like the right next step for you, we'd love to hear from you._
_What makes this company unique is its ambition: to become the first truly scalable business in a sector that has historically been fragmented, craft-based, and impossible to systematise. Through smart processes, technology, and now AI, they are doing exactly that. This is not a startup at zero — it's a proven business with real revenue, real clients, and a clear roadmap to European market leadership._
_With offices in Berlin, Wrocław, and Helsingborg, they're at an exciting inflection point and building the senior commercial team to take them there._
This is one of the most important hires the company will make this year. As Sales Director, you'll architect the commercial engine — owning inbound and outbound sales, CRM and AI-driven workflow transformation, and the full customer experience from first touch to retention. You'll manage and develop a growing team of sales consultants, working closely with the founders to shape strategy and execute with discipline.
Tasks
* Grow and develop the inbound sales team, outbound function, aftersales, and offline conversion
* Own sales team targets and metrics — structured planning and execution, not gut-feel management
* Drive customer satisfaction and retention of key brand clients
* Oversee the CRM system and full customer journey
* Develop market and customer understanding to inform product, pricing, and strategy
* Manage client relationships and resolve disputes when they arise
Requirements
* 3+ years of experience in sales, with at least some time leading or mentoring a team
* A strong sense of ownership — you take responsibility for outcomes, not just activities
* Comfortable managing people and holding a team accountable to resultsSolid understanding of CRM systems, pipelines, and data-driven decision making
* An appetite for AI-native tools and workflow automation — you don't need to have built it all before, but you need to be genuinely excited about it
* German at native level — this is non-negotiableProfessional English
* Based in Berlin or willing to relocate — this is an on-site role
Benefits
* Competitive base salary, complemented by bonus packages and additional incentives
* A genuine seat at the table — direct access to the founders and real influence over commercial strategy
* The chance to grow into and shape a Head of Sales role at a profitable, scaling business
* Berlin-based, on-site role with an international, mission-driven team
1. 30-minute briefing call with our hiring team — a chance to learn more about the role and for us to understand your background
2. 30-minute interview with the CEO and Founder — a direct conversation about your experience, leadership approach, and vision
3. In-person meetings in Berlin — if there's a strong mutual fit, you'll meet the team face to face to discuss the role, culture, and compensation in depth
_If this sounds like the right next step for you, we'd love to hear from you._
Skills Required
- 3+ years of experience in sales with some time leading or mentoring a team
- Native-level German
- Professional English
- Based in Berlin or willing to relocate (on-site role)
- Solid understanding of CRM systems, pipelines, and data-driven decision making
- Comfortable managing people and holding a team accountable to results
- Strong sense of ownership for outcomes
- Appetite for AI-native tools and workflow automation
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The Company
What We Do
Rapid Pioneers Group is a private internet holding company based in Berlin, Germany, that co-founds, builds, and invests in technology companies and iconic consumer brands globally. With a strong focus on Consumer Internet and SaaS, they foster entrepreneurship by matching capital and great business ideas with ambitious founders, aiming to shape the world of tomorrow through a diverse portfolio of global ventures.
