The Role
As Sales Director, you will drive sales of SoundHound's Amelia platform, managing enterprise accounts, closing deals, and developing sales strategies while maintaining strong customer satisfaction.
Summary Generated by Built In
Your Career, our Future—Together.
What You'll Do
What You'll Bring
Workplace & Compensation
Ready to join something big? At SoundHound AI, we bring voice, generative, and conversational AI together to transform how people interact with products and services. From voice-enabled vehicles to food ordering and customer support, our multilingual, omnichannel technology already impacts hundreds of millions worldwide.
The OpportunityThe Sales Director, Enterprise is responsible for meeting and exceeding sales objectives by promoting and selling SoundHound’s Amelia platform, a leading conversational AI solution tailored for high-volume Contact Centers. The ideal candidate will bring over 7+ years of experience in SaaS and/or Contact Centers across enterprise accounts as well as experience supporting employee functions like CX, EX, IT Service Desks, HR, and AI enabled customer interaction. A preference for contact center tools and processes, including CCaaS and financial services platforms.
- Develop expertise in SoundHound’s portfolio, with a focus on enhancing CX and EX outcomes in large Enterprise accounts through conversational AI and Generative AI integration.
- Build, manage, qualify, and close deals within a rolling 12-month sales pipeline.
- Make prospecting a consistent part of your routine to ensure a steady flow of new prospects.
- Identify and utilize appropriate contract vehicles to penetrate specific clients.
- Engage cross-functional SoundHound resources (Engineering, Marketing, Proposal Development, Finance) at the right stages of the sales cycle.
- Stay informed on industry trends and business priorities.
- Develop compelling points of view on how autonomic and cognitive solutions can transform prospects' businesses.
- Leverage SoundHound’s Partner relationships to sell into clients, whether as a Prime or Subcontractor.
- Ensure SoundHound delivers consistently excellent service, as reflected in customer satisfaction metrics.
- Take a leadership role in industry trade associations and attend relevant events.
- Actively participate in the RFP process and demonstrate the ability to take on multiple roles.
- Continuously learn about new SoundHound solutions and refine your selling skills.
- Assist in contract negotiations.
- Deep understanding of how to qualify and manage objections in complex sales cycles.
- 7+ years of sales experience selling into corporate Enterprise clients (G2000/F500) and larger.
- Experience in Contact Centers or SaaS across various industries and support areas.
- While experience with autonomic and cognitive solutions is not required, experience with analytic solutions that impact operational business processes is highly desirable.
- A strong understanding of sales cycles, regulations, and experience working with top decision-makers.
- Proven track record of achieving assigned quotas.
- Ability to manage a pipeline of 20+ opportunities simultaneously.
- Ability to work effectively in a team environment.
- Proven success in prospecting, building a pipeline, advancing opportunities through the sales cycle, and presenting solutions to C-level executives and other decision-makers.
- Ability to craft solutions that align with business priorities based on client discussions.
- Preference for candidates located in the northeast and near a major airport.
- Willingness to travel up to 50%.
This position is available for remote work across the United States, with a preference for candidates located in the northeast. Employees within a 60-mile radius of a SoundHound AI office are expected to work from the office on three pre-scheduled, company-wide “core days” per month to encourage in-person cross-team collaboration.
The estimated salary for this position is $150,000 - $190,000 plus bonus & equity. In addition to salary and equity, you will receive comprehensive healthcare, paid time off, and other benefits. Our recruiting team will provide a specific salary range based on location and years of experience.
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Let's Start the ConversationJoin SoundHound AI and collaborate with colleagues worldwide who are shaping the future of voice AI. Guided by our values—supportive, open, undaunted, nimble, and determined to win—we strive to build breakthrough AI experiences together.
We provide reasonable accommodations for individuals with disabilities throughout the hiring process and employment. To view our job applicant privacy policy, please visit https://static.soundhound.com/corpus/ta/applicantprivacynotice.html.
Discover more about our philosophy, benefits, and culture at https://www.soundhound.com/careers.
***Please beware of agency recruiters falsely stating that they represent SoundHound AI on job posts. Our job post above will note if we are utilizing a specific agency to assist with the search. Our recruiters use @soundhound.com email addresses exclusively.
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The Company
What We Do
At SoundHound Inc., we believe every brand should have a voice. As the leading innovator of conversational technologies, we’re trusted by top brands around the globe. Houndify, our independent Voice AI platform, with 70,000+ users, allows brands to create custom voice assistants that deliver results with unprecedented speed and accuracy. Our mission is to enable humans to interact with the things around them in the same way we interact with each other: by speaking naturally. We’re making that a reality through our SoundHound music discovery app and Hound voice assistant and through our strategic partnerships with brands like Mercedes-Benz, Hyundai, Deutsche Telekom, and Pandora. Today, our customized voice AI solutions allow people to talk to phones, cars, smart speakers, mobile apps, coffee machines, and every other part of the emerging ‘voice-first’ world. Our diverse team of engineers, UX/UI designers, writers, data scientists and linguists are all passionate about creating a world with more conversations. With more than 14 years of expertise in voice technology, we have hundreds of millions of end users, and a worldwide team in six countries building solutions for a voice-first world.
