The Role
The Sales Director will oversee business growth, manage operations, and develop strategic initiatives in partnership with management to ensure profitability and market expansion in the education sector.
Summary Generated by Built In
ACG_3485_JOB
Our client is a leading education and training organization in Vietnam, currently seeking a member to join their team:
- Directly partner with the Board of Management (BOM) in overseeing and scaling two core business lines
- a strong combination of strategic leadership, operational excellence, and business development capability to drive sustainable growth and long-term value creation.
- Strategy & Business Management
- Take ownership of business growth in alignment with agreed revenue and profitability targets.
- Partner with BOM to shape long-term strategic direction, annual objectives, and execution roadmaps.
- Develop and refine business models, including SWOT analysis to identify strengths, weaknesses, opportunities, and risks.
- Monitor business performance on a regular basis (weekly/monthly/quarterly), with focus on revenue, cost efficiency, and profit optimization.
- Analyze financial data, customer behavior, and operational KPIs to generate actionable business insights.
- Initiate and implement growth strategies, including new product/service development, pricing optimization, channel expansion, and strategic partnerships.
- Assess business risks across market, financial, and operational dimensions, and develop mitigation plans.
- Operations Supervision
- Oversee end-to-end daily operations across sales, marketing, customer service, and service delivery functions.
- Enhance operational efficiency by standardizing workflows and continuously improving internal processes.
- Define and monitor service quality standards to ensure consistent customer experience and high satisfaction levels.
- Act as escalation point for operational issues, ensuring timely resolution through cross-functional coordination.
- Optimize allocation of manpower, budget, and resources to maximize operational efficiency and ROI.
- Market Research & Business Development
- Coordinate with relevant stakeholders to conduct market research and track industry trends and competitor movements.
- Identify new opportunities for product/service innovation and market expansion.
- Work closely with BOM to refine and adjust business strategies based on market insights.
- Strengthen and expand external partnerships and networks within the education ecosystem, including regulatory bodies and government stakeholders.
- Reporting & Strategic Collaboration
- Prepare and deliver periodic business reports (weekly, monthly, quarterly) covering performance, financial results, operational updates, and market insights.
- Provide in-depth analysis of key metrics, customer insights, and competitor benchmarking to support strategic decision-making.
- Act as a strategic advisor to BOM, recommending initiatives, corrective actions, and strategic adjustments when required.
- Monitor external environment developments, including market trends, policy changes, and emerging risks/opportunities.
- Track progress of strategic initiatives, highlight risks or delays, and propose practical solutions.
- Coordinate with internal functions (HR, Finance, Marketing, etc.) to ensure alignment and execution of business priorities.
- Decision Making Authority
- Authorized to make operational decisions related to sales, marketing, customer service, and service delivery.
- Responsible for allocating resources (budget, manpower, assets) within approved frameworks to optimize performance.
- Empowered to adjust tactical execution such as pricing, promotions, channel strategy, and customer management to achieve business targets.
- Make decisions regarding team structure, performance management, and talent development.
- Act as first-level decision maker in handling urgent operational issues, risks, or conflicts prior to escalation to BOM.
- Maintain execution autonomy at business level while ensuring alignment with BOM for strategic, cross-functional, or high-impact decisions.
Requirements
Education
- Bachelor’s degree in Business Administration, Economics, Finance, Marketing, or related disciplines.
Experience
- Minimum 5 years of experience in business management, operations, or strategic roles, including at least 2 years in senior leadership positions (CEO, Managing Director, Operations Director, or equivalent).
- Proven track record of successfully launching, scaling, or managing a business for at least 2 years.
- Strong background in sales, marketing, customer service, and operational management, preferably within service-based industries (education, training, consulting, etc.).
- Hands-on experience in market research, competitive analysis, and business development initiatives.
- Strong financial acumen with the ability to interpret complex data and translate insights into business strategies.
- Prior experience working directly with Board of Management or Board of Directors is highly preferred.
Competencies & Personal Attributes
- Strategic mindset with strong entrepreneurial and result-oriented approach.
- Proven leadership and people management capabilities, with ability to inspire and develop teams.
- Excellent English proficiency across all communication skills.
- Strong problem-solving, decision-making, and conflict resolution abilities.
- High adaptability and resilience in dynamic business environments.
- Strong interpersonal and communication skills with the ability to build trust at all organizational levels.
- High integrity, accountability, professionalism, and ambition.
Benefits
- Full participation in Social Insurance, Health Insurance, and Unemployment Insurance in accordance with Vietnamese Labor Law, calculated based on full gross salary
- Premium healthcare coverage
- Public holidays in accordance with Vietnamese Labor Law
- Annual leave entitlement of 16 days per year and 3 days of sick leave
- Two complimentary English courses; additional English courses for employees’ children subject to seat availability
- Personal income tax (if applicable) shall be borne by the employee in accordance with regulations
- Career development and advancement opportunities within the organization
Contact: Ha Hoang
Due to the immerse number of applicants, only shortlisted candidates will be contacted.
Skills Required
- Bachelor's degree in Business Administration, Economics, Finance, Marketing, or related disciplines
- Minimum 5 years of experience in business management, operations, or strategic roles
- At least 2 years in a senior leadership position (CEO, Managing Director, Operations Director, or equivalent)
- Proven track record of successfully launching, scaling, or managing a business for at least 2 years
- Strong background in sales, marketing, customer service, and operational management
- Hands-on experience in market research, competitive analysis, and business development
- Strong financial acumen with the ability to interpret complex data
- Prior experience working directly with Board of Management or Board of Directors
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The Company
What We Do
Aloha Consulting Group (ACG) is a consulting firm specializing in digital transformation, technology, marketing, investment, and financial services. Its mission is to make finding rewarding jobs easier and to be a leading firm in Southeast Asia by leveraging human elements and technology.
