Sales Director - Cruise Lines

About Onyx CenterSource

Onyx CenterSource is the leading global provider of B2B payments and business intelligence solutions to the hospitality industry. Our global team of experts collaborate to solve our clients’ business challenges, enabling our clients to enjoy stronger business relationships with each other by streamlining commission payments, removing friction from the process. This means hotels pay agencies the money they’re owed faster, and agencies receive much-needed supplier revenue more quickly and easily, increasing their desire to direct more bookings to hotels that use Onyx. All of this frees our clients up to focus on strategic, revenue-generating activities.

As a worldwide team with 20+ nationalities represented, we value our differences and use them to best serve our global clients. Every Onyx employee has the opportunity to grow through continual development opportunities, and we’re committed to making a positive impact in our communities and the world.

Onyx offers a variety of benefits to support a competitive total compensation package. You will work in an international and fast paced growing environment full of learning opportunities.

Job Description

Overview

The Sales Director will play a critical role in driving Onyx’s revenue growth by identifying, qualifying, and securing new business cruise opportunities. This role is responsible for building this growing vertical for Onyx. Responding to inbound inquiries, proactively initiating and developing new sales prospects, and following up on leads generated by the pre-sales team to successfully close deals. The Sales Director will design and execute strategic sales plans to exceed revenue targets, while ensuring seamless collaboration with operations for smooth client transitions into service delivery. This individual will manage the full sales cycle, including opportunity tracking and reporting within Salesforce, and will be accountable for meeting key operational KPIs. This role requires strong cruise market networking and negotiation skills, a results-driven mindset, and the ability to build lasting customer relationships that contribute to Onyx’s long-term growth.

Location

Florida

Scope

 Global

Education

Minimum required: Bachelor’s Degree

Preferred: Bachelor’s Degree in business or hospitality

Span of Control:

Reports to: SVP of Regional Sales

Oversight: This role has 0 direct reports

Roles/ Responsibilities

•  Develop the growing Cruise Line vertical
• Respond to sales inquiries from potential customers seeking Onyx’s services
• Individually initiate new sales prospects and qualify leads and solicit potential customers
• Follow up leads processed through our SDR (pre-sales team) and effectively close the deal
• Develop sales plans and strategies to meet and exceed established revenue goals
• Partner with operations to ensure optimal transition to full-service delivery
• Provide detailed tracking and status information for each sales opportunity in CRM (Salesforce) and other management reports.
• Successfully negotiate deals in timely manner that advance Onyx's growth and trajectory
• Adhere to operational KPI’s (Calls, Sets, Activities and Tasks, etc)

Qualifications

Minimum required: 

• 3+ years sales experience, selling to the cruise line industry
• Proven track record in effective and consistent sales results
• Excellent written and verbal skills required
• Ability to translate customer needs and requirements into sales opportunities for the company
• Experience managing and negotiating deals with complex structures (deliverables and fee structures)
• Proficient in creating customer and internal documentation in PowerPoint, Excel and Word
• Must be willing and able to travel in assigned market as well as attend various conferences and/or trade shows

Competencies:

• Ability to manage and prioritize tasks of various levels for maximum productivity.
• Relationship Management
• Ability to advocate for the customer to internal stakeholders, and advocate for Onyx to the client.

Organizational Interlocks

This position will work closely with internal stakeholders

Physical Demands/  Travel required

Work associated with this position is sedentary in nature and performed indoors at a desk either remotely or in an office setting.

Travel for this position can range from 20-30%

This position is remote.

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