The Sales Development Specialist is a key component of the sales team, responsible for generating leads, qualifying prospects, and scheduling appointments to support the growth of Crystal Clean. This role directly contributes to the success of the outside sales team by building a strong pipeline of qualified opportunities.
Essential DutiesGenerate Leads and Appointments- Conduct high-volume outbound prospecting (100+ calls daily).
- Accurately enter and maintain customer data in company systems.
- Schedule a minimum of 35 qualified appointments per week.
- Field incoming calls from prospective customers.
- Respond promptly to requests from outside sales staff.
- Distribute information to potential customers via email, mail, or fax on a daily basis.
- Provide weekly schedules and updates to outside sales staff via email.
- Maintain clear and professional communication with interoffice staff.
- Perform additional duties as assigned by supervisor.
To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Core Competencies- Demonstrates professionalism and courtesy in all interactions.
- Maintains a positive, resilient attitude in the face of rejection and stress.
- Accepts coaching and constructive feedback with a growth mindset.
- Organized, dependable, and able to work with minimal supervision.
- Projects a positive image of Heritage-Crystal Clean to customers, colleagues, and the public.
- Entry-level role; some prior work experience preferred.
- Previous sales or customer service experience highly desirable.
- High school diploma or equivalent required.
- Basic proficiency in CRM systems (Goldmine preferred).
- Working knowledge of Microsoft Outlook, Excel, and Word.
Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.
The compensation for this role is comprised of a weekly base salary uncapped commission. Average Annual Earnings: $65,000-$70,000 plus a year and includes benefits such as the following:
• Health, Dental and Vision insurance
• Wellness Program
• Flexible Spending Accounts
• Life Insurance
• Long-Term Disability
• Employee Assistance Program
• Tuition Reimbursement
Top Skills
What We Do
Heritage-Crystal Clean, LLC (HCC) is a national leader in the environmental services market, providing the smart alternative. Founded in 1999 by a team of seasoned industry professionals, HCC operates a nationwide network of branches serving the continental United States. HCC operates more than 85 service branches across the nation and multiple waste recovery centers, including an oil re-refinery, regional antifreeze recovery centers, and several waste water treatment facilities. HCC disposes of waste it collects in an environmentally sustainable way, focusing on recycling waste for reuse or disposing of in a waste-to-energy process.

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