Sales Development Specialist

Posted 6 Days Ago
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Amherst, NY, USA
In-Office
16-16 Hourly
Junior
Information Technology
The Role
Manage the full sales cycle for home warranty plans, from engaging prospective customers and identifying needs to presenting coverage options, overcoming objections, and closing sales. Build customer relationships, explain plan benefits, document interactions in company systems, and achieve individual sales goals while providing an excellent customer experience. The role includes paid training, ongoing coaching, and uncapped commissions.
Summary Generated by Built In
Sales Development Specialist

Company: Leading Edge Connections
Position: Full-Time Sales Representative
Pay: $16.00/hour + Uncapped Commission
Schedule: Monday–Friday | 10:00 AM – 7:00 PM

Leading Edge Connections

Leading Edge Connections is a people-first contact center dedicated to delivering exceptional customer experiences through innovative technology, expert talent, and a performance-driven culture. We believe in developing our employees, recognizing success, and creating opportunities for career growth.

We're looking for motivated, goal-oriented Sales Development Specialist to join our team selling home warranty plans. This is a full-cycle sales role where you'll guide customers through the entire sales process—from building rapport and identifying their needs to presenting solutions and closing the sale.

If you're confident on the phone, enjoy helping customers, and are motivated by unlimited earning potential, we'd love to hear from you.

What You'll Do:
  • Manage the full sales cycle from initial customer engagement through closing the sale.
  • Build rapport with prospective customers and identify their home protection needs.
  • Educate customers on the value and benefits of home warranty coverage.
  • Present customized coverage options and confidently overcome objections.
  • Accurately document customer interactions in company systems.
  • Meet and exceed individual sales goals while delivering an outstanding customer experience.
Qualifications:
  • Previous sales experience is preferred; call center or inside sales experience is a plus.
  • Strong communication, negotiation, and closing skills.
  • Comfortable working in a fast-paced, goal-driven environment.
  • Ability to build trust and create value for customers.
  • Basic computer proficiency and the ability to navigate multiple systems.
  • Reliable, professional, and self-motivated.
Why Join Leading Edge Connections?:
  • 40 hours of sick-time pay & 40 hours of accrued paid-time-off
  • Health Insurance option
  • Consistent Monday–Friday schedule with no weekends.
  • Paid training and ongoing coaching.
  • Supportive leadership focused on your success.
  • Opportunities for career advancement within a growing organization.
  • Collaborative, high-performance culture that rewards results.
Requirements:
  • 1-2 years experience selling a product or service
  • High School Diploma or equivalent
  • Excellent ability to manage and build relationships
  • Familiarity with CRM systems and Microsoft Office/G-Suite
Compensation:
  • 40 hours of sick-time pay
  • 40 hours of accrued paid-time-off
  • Health Insurance option
  • $16/hour + uncapped commissions. On-target earnings of $36,000–$$75,280.

Skills Required

  • 1-2 years of experience selling a product or service
  • High School Diploma or equivalent
  • Excellent ability to manage and build relationships
  • Familiarity with CRM systems and Microsoft Office or G-Suite
  • Strong communication, negotiation, and closing skills
  • Basic computer proficiency and ability to navigate multiple systems
  • Previous sales experience
  • Call center or inside sales experience
  • Ability to work in a fast-paced, goal-driven environment
  • Reliable, professional, and self-motivated
Am I A Good Fit?
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The Company
51 Employees
Year Founded: 2017

What We Do

Leading Edge Connections is a cutting-edge virtual contact center that has established itself as the number one player in the industry in America. Founded in 2017 by Jon Juliano and Eric Sims, Leading Edge Connections has redefined the traditional contact center model by embracing remote work as its core operating principle. As a fully remote organization, Leading Edge Connections leverages the latest technology and innovative strategies to deliver exceptional customer experiences for its clients. With a team of highly skilled and talented remote agents located across the United States, Leading Edge Connections provides unparalleled customer support, sales, and lead generation services to businesses of all sizes and across various industries. At Leading Edge Connections, the team is driven by a shared passion for excellence and a commitment to delivering results. Through a combination of state-of-the-art technology, comprehensive training programs, and a supportive work culture, Leading Edge Connections empowers its remote agents to deliver outstanding performance and exceed client expectations. As the #1 virtual contact center in America, Leading Edge Connections has earned a reputation for its exceptional customer service, exceptional results, and industry-leading expertise. With a track record of success and a forward-thinking approach to remote work, Leading Edge Connections continues to revolutionize the contact center industry and set new standards for excellence

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