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Okendo builds a suite of customer-first software products for the next generation of consumer brands to drive growth.
The Role
About Okendo
We believe happy customers make the best marketers.
That’s why we built Okendo – the customer marketing platform that creates stronger connections between consumers and the brands they love.
Using Okendo, Shopify brands can grow faster and more efficiently by cultivating brand advocacy and maximizing lifetime value.
Our unified platform and unique suite of products for Reviews, Referrals, Quizzes, Loyalty, and Surveys is trusted by 12,000+ Shopify brands to turn one time shoppers into revenue-driving Superfans.
Position Summary
As a Sales Development Specialist on the Revenue team, you will manage Long Tail sales prospects through Okendo’s sales process. You will manage outbound campaigns, convert leads into demos, and practice a value-selling approach to meet and exceed sales targets.
How you'll create impact:
Meet and Exceed Sales Targets:
Meet or exceed quarterly MRR sales quota as assigned by management
Convert leads generated from campaigns into sales demos and opportunities.
Manage and close all long tail inbound opportunities.
CRM Hygiene:
Follow best practices for sales processes and key SLAs within Hubspot.
Maintain accuracy of all prospect information and data collected throughout the sales lifecycle.
Maintain sales pipelines to ensure proper weekly, monthly, and quarterly forecasting.
High-Velocity Selling:
Operate with speed, clarity, and confidence to drive deals forward.
Serve as a trusted expert on Okendo’s platform and ecosystem.
Deliver compelling pitches that highlight both immediate value and long-term growth.
Lead with curiosity to understand each prospect’s goals and challenges.
Client Relationship Management:
Develop and maintain strong, trust-based relationships with prospects.
Act as the primary point of contact, ensuring prospect satisfaction and loyalty.
Business Opportunity Identification:
Meet or exceed opportunity prospecting goals.
Manage and iterate upon Okendo’s outbound motions.
Collaboration:
Collaborate with senior team members to develop and execute effective sales strategies.
Seek guidance and actively contribute to the overall success of the sales team.
Industry Awareness:
Stay updated on industry trends, market dynamics, and emerging technologies.
Continuously expand product knowledge to effectively communicate the value proposition.
Additional responsibilities as otherwise instructed
What we need from you:
Bachelor's degree in Business, Sales, or related field.
English Fluency
1-4 years of experience in SaaS sales
Strong communication and interpersonal skills.
Eagerness to learn and adapt in a fast-paced sales environment.
Basic understanding of technology and its applications, especially G-Suite.
Goal-oriented mindset with a passion for sales
Shopify ecosystem experience preferred
Hubspot Experience preferred
What We Value:
One Team
We are one team committed to the same mission. We trust, respect, and value each other. We recognize the unique skills, experiences, and perspectives each of us has to offer. We continually look for ways to support and enable our teammates.
Champion the customer
Our customers are the heart of our business and the pursuit of their success is our north star, At every step, we prioritize their interests in our thinking and actions.
Strive for Excellence
We commit to excellence as our standard. We set and achieve ambitious goals. We maintain a bias for action, tackle the hard problems, and continually work to improve.
Extreme Ownership
We own the outcomes. We take the necessary action to get things done. We don’t blame others or find excuses. We proactively look for solutions and solve problems.
Integrity Always
We are always honest, trustworthy, and professional. We treat others fairly and with respect. We are transparent and forthright. We take our commitments seriously and deliver what we promise.
Always Day One
It’s always Day 1 at Okendo. If we’re not growing, we’re dying. We prioritize agility over bureaucracy. Velocity over perfection. Outcomes over process. We move fast, learn, iterate, and adapt.
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The Company
What We Do
Okendo is a customer marketing platform and an Official Google Reviews partner that offers all the tools brands need to capture and showcase high-impact social proof such as product ratings & reviews, customer photos/videos and Q&A.
