Sales Development Representative

Sales Development Representative

Onsite | Espoo, Finland

Who Are We

Hansen (ASX: HSN) is a global provider of software and services to the energy, water, and communications industries. With our award-winning software suite, we help more than 600 customers in over 80 countries to create and deliver new products and services, engage with customers, and control and manage critical revenue management and customer support processes.
Traditionally Hansen has been known for our billing and customer care solutions for utilities and energy companies; and for our BSS/OSS solutions for the communications industry. Yet today our solutions are far broader than this – from enabling the strategic trading of energy resources, to gaining real insights from the data tsunami that smart meters enable and the ability to quickly sell products through our Catalog-driven solutions. Put simply, our solutions are essential ingredients in our customers’ commercial business model, providing them with the ability to create and deliver these essential services, charge for them, and establish and maintain lasting relationships with their end customers.

Why This Role Matters

Connect and Qualify, Engage and Influence, Drive and Deliver.

At Hansen, we empower businesses to unlock growth through innovative solutions and meaningful partnerships. As a Sales Development Representative, you are the first point of contact in our sales journey—shaping how prospects experience our brand and laying the foundation for long-term success.

This role is more than generating leads; it’s about creating opportunities that fuel our pipeline and accelerate revenue. You’ll research and identify high-potential prospects, craft compelling outreach, and spark conversations that open doors for our Account Executives. Your ability to qualify leads and nurture relationships ensures that every opportunity we pursue is strategic and impactful.

Your work directly influences our growth trajectory— where every action you take is a step toward helping customers solve critical challenges and achieve their goals. Where they succeed, so do we!

What You’ll Do 

• Generate and qualify leads through inbound engagement and targeted outbound prospecting using tools like LinkedIn Sales Navigator, HubSpot, and Marketo.
• Assess lead readiness using qualification frameworks (e.g., BANT) and maintain accurate records of interactions in CRM systems such as Salesforce or HubSpot.
• Nurture early-stage prospects with personalized follow-up and schedule discovery calls or demos for senior sales executives.
• Collaborate cross-functionally with marketing and sales teams to align messaging, improve lead quality, and ensure smooth handoffs throughout the pipeline.
• Track and report performance metrics including outreach volume, conversion rates, and pipeline contribution; analyze data to refine outreach strategies.
• Support proposal development by gathering information, drafting and formatting proposals, and ensuring timely submission in compliance with client requirements.

What You Bring

• 2–5 years of experience in sales development or lead generation roles, preferably in a B2B or enterprise software environment. 
• Experience of preparing RFPs and supporting sales processes. 
• Excellent verbal and written communication skills. 
• Proficiency in using CRM systems (e.g., MS Dynamics) and sales engagement (e.g. LinkedIn Sales Navigator) and Marketing Automation tools. 
• Strong organisational skills, attention to detail, and the ability to manage multiple tasks simultaneously. 
• A proactive, self-driven mindset with a proven ability to work independently as well as collaboratively in a team environment. 

We are proud to be an equal opportunities employer. Hansen prides itself on celebrating diversity and is committed to creating an inclusive environment for all employees, even extending this to how we work with our customers, partners, and suppliers. We welcome applications from all qualified candidates, regardless of age, disability, gender identity or expression, marital status, race, ethnicity, religion or belief, sexual orientation, or any other protected characteristic. If you require any adjustments or accommodation during the recruitment process, please let us know.

Hansen (ASX: HSN) is a global provider of software and services to the energy, water and communications industries. With our award-winning software suite, we help more than 600 customers in over 80 countries to create and deliver new products and services, engage with customers, and control and manage critical revenue management and customer support processes.

We are a culture of persistent problem solvers, together on a journey with our customers striking the right balance between the legacy and future advancements. Striving for infinite progression, rather than the perfect destination, our philosophy is rooted in the belief that incremental innovation and co-development, together with our customers, is the pragmatic path forward rather than over-hyped large-scale disruptions.