Sales Development Representative

Reposted 7 Days Ago
Be an Early Applicant
Hiring Remotely in Costa Rica
Remote
Junior
Software
The Role
As a Sales Development Representative, you will generate leads, engage with technical and executive professionals, and assist Account Executives in managing sales opportunities, focusing on pipeline quality and progression.
Summary Generated by Built In
We're BlueCat—a Great Place to Work for good reason. Our team solves critical network challenges for some of the world's largest organizations. In simple terms, we manage the systems that keep networks running smoothly, securely, and reliably—the backbone infrastructure that powers digital transformation for enterprises globally. Our Intelligent Network Operations platform delivers and enables AI-driven agentic ops at scale, automating and simplifying how companies manage, secure, and optimize their networks.

But what makes us different is how we work: we believe great work happens in an environment where you're trusted, heard, and supported. With teams globally, we're building a workplace culture that values collaboration and integrity as much as innovation. If you're looking to advance your career with a company that invests in its people, this is it.

The Role 

As a Sales Development Representative (SDR) at BlueCat, you will drive pipeline generation within a defined geographic territory. 

This is a quality-driven sales development role focused on building well-qualified opportunities that are positioned to advance through the sales cycle. 

You will engage inbound opportunities and execute strategic outbound outreach, lead thoughtful discovery conversations, create strong Stage 0 opportunities, and collaborate closely with Account Executives to ensure early-stage alignment and momentum. 

Once an opportunity is created, the Account Executive assumes ownership. However, you remain engaged to support opportunity momentum and assist with customer re-engagement when necessary. 

Success in this role is measured by opportunity progression and overall pipeline impact — not just activity levels. 


What You’ll Do 

Generate new pipeline within your assigned geographic territory 

Engage inbound leads and execute outbound outreach across organizations in your region, prioritizing opportunities based on strategic fit and potential impact 

Lead discovery conversations with technical leaders (Infrastructure, Network, Security) and senior decision-makers (Director, VP, and C-level where appropriate) 

Uncover business priorities, operational challenges, and buying dynamics 

Create well-qualified Stage 0 opportunities supported by defined business or technical drivers, identified decision-makers, timeline signals, and a clear next step 

Transition opportunities to the aligned Account Executive with strong context and documentation 

Maintain thorough and actionable notes in Salesforce, including discovery insights and agreed next steps 

Partner closely with Account Executives to maintain alignment and visibility into early-stage activity 

Monitor opportunity momentum and assist with re-engagement if progress stalls 

Contribute to improving conversion rates and overall pipeline health within your region 


What Success Looks Like 

Consistent creation of high-quality Stage 0 opportunities 

Strong conversion of SDR-created opportunities into Stage 1 and continued advancement 

Clear, actionable discovery documentation that enables efficient AE execution 

Effective collaboration and trust with Account Executives 

Proactive follow-through when opportunities lose momentum 

Disciplined CRM hygiene and thoughtful territory management 


What We’re Looking For 

We’re looking for individuals who want to build a long-term career in sales and thrive in a structured, collaborative environment. 

You are: 

Comfortable engaging both technical professionals and executive leaders 

Curious and able to connect technical challenges to business impact 

Thoughtful in how you qualify and document opportunities 

Accountable within a territory-based model 

Organized and disciplined in CRM usage 

Coachable and motivated to continuously improve 

Background 

1+ years of experience in sales, business development, or a customer-facing role 

Experience in B2B technology preferred 

Exposure to infrastructure, cybersecurity, networking, or SaaS is a plus 

Experience working within a geographic territory model is helpful 


Why This Role Matters 

Pipeline quality drives revenue predictability and sales velocity at BlueCat. 

The Sales Development Representative plays a critical role in shaping opportunities to enter and progress through the sales cycle. You will directly influence territory performance while gaining exposure across a diverse range of organizations within your region. 

If you share our enthusiasm for the future of our company and are eager to contribute to our vibrant workplace, we look forward to receiving your application! Our comprehensive benefits encompass your health, financial well-being, and overall wellness, and we are committed to providing an exceptional work environment, enriching employee programs, and fostering a remarkable company culture. At our core, we champion values such as transparency, curiosity, respect, and above all, the pursuit of enjoyment.
 
In addition, we offer a range of appealing perks, including:
 
A Professional Development Budget
Dedicated Wellness Days and Wellness Week
A Lifestyle Spending Account
An Employee Recognition Program
 
Join us in shaping the future of our organization, where your talent and dedication can truly thrive. We invite you to apply and become a valuable member of our team!
 
BlueCat is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. BlueCat will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. 

Skills Required

  • 1+ years of experience in sales, business development, or a customer-facing role
  • Experience in B2B technology preferred
  • Exposure to infrastructure, cybersecurity, networking, or SaaS is a plus
  • Experience working within a geographic territory model is helpful
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The Company
HQ: North York
437 Employees
Year Founded: 2001

What We Do

BlueCat is the Adaptive DNS™ company. Our mission is to help the world’s largest organizations thrive on network complexity, from the edge to the core. To do this, BlueCat re-imagined DNS. The result – Adaptive DNS™ – is a dynamic, open, secure, scalable, and automated resource that supports the most challenging digital transformation initiatives, like adoption of hybrid cloud and rapid application development.

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