About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.
Role: Sales Development Representative
Location: Telford, on site
Contract: Perm, full time
About the role
The role plays a key part in driving business growth by proactively engaging with new and existing B2B customers while working closely with internal teams to ensure a seamless customer experience. The position supports lead generation, opportunity development, and ongoing account activity while acting as a central link between sales, marketing, operations, and customers.
A core focus of the role is to build and maintain strong relationships with existing and new customers, including installers, contractors, distributors, and wholesalers, acting as a trusted point of contact and identifying opportunities to support sales growth and long-term partnerships.
As a Sales Development Representative you'll be responsible for:
Daily collaboration for lead and opportunity handover or follow up, regional knowledge, information exchange, and support.
Collaboration on lead generation campaigns, marketing campaigns, identified opportunities from customer events
Handling complex product queries, troubleshooting, and issue resolution.
Order tracking, deliveries, and stock availability.
Invoicing and credit control queries.
To be successful in the role, you should:
Demonstrate excellent verbal and written communication skills.
Possess previous experience in business development and cold calling (B2B).
Be resilient, adaptable, with attention to details.
Learn quickly and understand technical product information related to heating and cooling systems to support cross- and up-selling.
Have good command of computer / MS Office.
Collaborate effectively and support the objectives of the external sales team.
Work independently, take initiative, and manage your own workload efficiently.
Speak fluent English.
What we offer
- Base salary + sales bonus
- Pension scheme
- 25 days of holiday + bank holidays
- Life Insurance
- Comprehensive onboarding training
- Small but supportive team
About us
Viessmann is a global leader in sustainable climate and energy solutions, dedicated to creating living spaces for future generations. Now proudly part of the Carrier group, Viessman combines innovative technology with a strong commitment to environmental responsibility, driving sustainability and comfort.
With a comprehensive portfolio that includes heating, cooling, ventilation, and energy systems, Viessmann serves residential, commercial and industrial markets across the world. They continue to shape the future of energy efficiency through smart, integrated solutions that drive sustainability and comfort.
Pay Range
The annual salary for this position is between £19,800.00 - £37,200.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.Other Compensation
This position may be entitled to short-term cash incentives, subject to plan requirements.Benefits
We offer a competitive total rewards package that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.
Equal Treatment and Non-Discrimination
Carrier is committed to equal treatment and non-discrimination principles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability, or any other applicable protected class.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected] We will make every effort to meet your needs in accordance with applicable laws.
Application Deadline
Applications will be accepted for at least 14 calendar days from Job Posting Date. Job Posting Date: 1 June 2026Job Applicant Privacy Notice
Please click on the link below to review the Job Applicant Privacy Notice.
Use of AI in Recruitment
Technology‑enabled tools may support parts of the recruitment process, with oversight by people.
Skills Required
- Excellent verbal and written communication skills
- Previous experience in business development and cold calling (B2B)
- Good command of computer and MS Office
- Fluent in English
Carrier Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Carrier and has not been reviewed or approved by Carrier.
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Leave & Time Off Breadth — Paid time off is described as generous with the option to purchase additional days, and policies scale with tenure. This breadth helps offset base-pay concerns for some roles.
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Parental & Family Support — Paid parental leave covers birth, adoption, and bonding with structured programs for primary caregivers. Coverage spans various family situations, enhancing overall support.
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Retirement Support — Retirement offerings include a 401(k) with a Lifetime Income Strategy focused on converting savings to income. This structure emphasizes long-term financial planning.
Carrier Insights
What We Do
As the leading global provider of healthy, safe and sustainable building and cold chain solutions, Carrier Global Corporation is committed to making the world safer, sustainable and more comfortable for generations to come. From the beginning, we’ve led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit www.Corporate.Carrier.com.
