Sales Development Representative

Job Title: Sales Development Representative

Location: Remote/Hybrid - USA

Reports to: Senior Vice President of Business Development

Department Name: Key Account Growth

Position Type: Full Time, Non-Exempt

Position Summary

The Sales Development Representative is responsible for prospecting new leads, servicing inbound sales, and related inquiries with a focus on engaging and qualifying all prospective customers within the national business market. Reporting to the Senior Vice President of Business Development, you will play a crucial role in acting as the first touch points for prospects and seizing the opportunity to set the tone for the sales cycle following.

Essential Duties & Key Responsibilities

• Build key account pipeline through qualification of both inbound and outbound leads.
• Properly communicate Rubicon value proposition in an intelligent and engaging way to potential customers.
• Employ a multi-channel approach (cold calls, email, social media connections and more) to engage prospect customers daily.
• Ongoing research and documentation of new prospect customers that could be a fit for the Rubicon business model.
• Partner closely with the Key Account Team to assist with moving potential customers through the sales cycle.
• Track and maintain CRM (Salesforce) system with proper notes, activity, contacts, and opportunities for key account pipeline.
• Report and present results and progress to internal stakeholders.
• Ability to travel and/or work onsite as needed.
• Performs other duties as assigned or apparent.

Supervisory Responsibilities:

• This job has no supervisory responsibilities.

Experience & Qualifications:

• High school diploma required.
• Bachelor's degree preferred.
• 2+ years of inside sales, sales development, business development or relevant experience.
• Strong interpersonal skills – the SDR must be able to communicate effectively across a variety of departments.
• Goal and results oriented.
• Fearless, competitive, and ambitious when it comes to achieving new goals.
• Must have excellent attention to detail so that all qualification efforts are visible and can be easily communicated to both internal and external stakeholders.
• Outstanding communicator with professional bearing – must have excellent and professional verbal and written communication skills.
• Strong problem-solving skills.
• Motivation, drive, and a self-starting attitude.
• Ability to demonstrate active listening to understand customer needs.
• Ability to multi-task, take initiative, prioritize, and manage time effectively.
• Proficiency in MS Office suite.
• Proficiency in CRM software (Salesforce).
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Strong customer service orientation with the ability to handle inquiries and requests efficiently and professionally.
• Travel and/or onsite work will be on an as needed basis

Physical Demands and Working Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

• While performing the duties of this job in a home office setting, the employee is regularly required to work on a computer for extended periods of time.
• Frequent use of a computer requires fine motor skills and hand-eye coordination.
• Ability to sit for extended periods while working from home or a designated workspace.
• Ability to perform tasks that require sustained attention and focus.
• Occasional lifting of materials up to 25 pounds.
• Travel to attend team meetings may be required.
• To facilitate working from home, and as a requirement for this role, the employee must provide reliable internet connection with sufficient bandwidth to execute all job functions and technology setup conducive to remote work. The company laptop will be provided.
• A quiet, distraction-free workspace is required for maintaining productivity.
• Collaboration with team members may occur through virtual meetings and communication platforms.

About Rubicon

Rubicon is a leading provider of technology-based waste and recycling solutions for waste generators, helping them to understand, manage, and reduce waste. We provide multi-location businesses with an all-in-one waste and recycling solution, offering deep insights into your waste streams to enable informed decision-making and actions across all your locations. We help customers achieve sustainability goals with tailored zero waste solutions, leveraging our longstanding relationships with more than 8,000 vendors and hauler partners.

Rubicon is an Equal Employment Opportunity Employer. We also maintain a Drug-Free Workplace.

Rubicon is committed to sustainability and will rely on all employees to serve as an advocate for Environmental Social and Governance (ESG) both internally and externally to help grow the Company’s ESG objectives.

• Environment: Contribute, measurably, to Rubicon’s carbon reduction goal and circular economy efforts
• Social: Support Rubicon’s efforts to cultivate/promote racial and gender equity
• Governance: Advance Rubicon’s commitment to best-in-class governance practices