Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for Oracle, SAP, JD Edwards and VMware.
As part of our continued growth and expansion in Asia Pacific we have an immediate opening for an Outbound Sales Development Representative (SDR) based in Australia. The role of the SDR is a critical part of the sales team. You’ll be working from a list of known target prospects, introducing our services and qualifying customer need. You’ll then work to arrange and manage follow on efforts from our field sales team in pursuit of the opportunity. Working alongside senior experienced sales teams this is an opportunity to grow and develop complex sales skills and strategies in a high value B2B market selling IT Services.
Key Elements of the role
- Programmatically managing a territory of known target clients to develop access strategies for penetrating the specific job roles and personas related to the services we provide using data sources to identify and connect with individuals in the target organisations.
- Executing outbound calls and outreach to develop prospects , hold the initial conversation on qualification of need, briefing the client on our value proposition and testing alignment.
- Support the sales team in arranging follow on meetings, managing the CRM system
- Quota carrying with key metrics around qualified lead volume
- The role is fully remote, but the person must be based in Australia
Attributes and Talents
- Experience in inside sales in IT Services is strongly preferred, with a track record of attainment to goals and KPIs
- 2-4 years sales experience in similar related roles, in outbound environments.
- Self directed, ability to work programmatically, with excellent communications , planning, and phone skills to articulate effectively.
- Exposure to SAP or Oracle products would be advantageous.
- Excellent English language skills required.
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Top Skills
What We Do
Spinnaker is the premier global provider of on-premise and cloud-based enterprise software support services. Mid-size to Fortune 100 global enterprises and public sector organizations that run Oracle, SAP, and Salesforce software turn to us for third-party support, managed services, and/or consulting services.
Our exacting standards, proven processes, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. The type of services we provide for our customers are critical to their successful operation. We monitor, maintain, enhance, and secure their software through changing business conditions to ensure it is always operating at peak performance.
In 2021, we announced Ultimate support Guarantee, our commitment to delivering a high-quality support experience to our customers and the first and only such Guarantee in the market. We embrace and resolve complex challenges that others in our industry shy away from – and we always do it at a fair price
