About NexHealth
Our healthcare system remains frustratingly analog. When you live in a world of one-tap car rides, instant meal delivery, and unlimited streaming, why do you still have to call to schedule a doctor’s appointment and fill out a clipboard in the waiting room?
NexHealth’s mission is to accelerate innovation in healthcare by connecting patients, providers, and developers. We’re building the infrastructure layer for modern healthcare, connecting thousands of fragmented, on-premise, and closed EHR systems into a single, modern platform that powers software, APIs, payments, and patient experiences across the ecosystem.
- Founded: 2017
- Headquarters: San Francisco, CA
- Funding: $177M Series C
- Employees: 200+
- Trusted by tens of thousands of providers and hundreds of health-tech developers — forging the infrastructure layer that modern healthcare needs
About the Role
As a Sales Development Representative on the Payments Team, you will be on the front lines of expanding NexHealth’s Payments product. You’ll engage existing customers, uncover expansion opportunities, and help build the pipeline that fuels long-term growth. This is a high-impact, highly collaborative role with direct exposure to Account Executives, Product, and Customer Success — and a clear path to developing into a full-cycle Account Executive over time.
This is a full-time, in-office role based in San Francisco, where you’ll collaborate closely with a high-performing and deeply customer-driven team.
What You’ll Do
- Engage existing customers through inbound and outbound outreach to identify interest and expansion opportunities for NexHealth Payments
- Qualify customer needs, pain points, and readiness, booking high-quality meetings for Account Executives
- Develop a strong understanding of the Payments product, customer workflows, and value proposition
- Partner closely with Account Executives to align on account strategy, messaging, and seamless handoff
- Collaborate with Customer Success and Product to share customer insights and feedback from the field
- Help shape and scale a new sales motion by testing messaging, channels, and approaches, and iterating quickly based on results
What You’ll Bring
- 1-2 years of experience in a customer-facing role (sales, support, hospitality, retail, or similar)
- Strong communication skills and comfort engaging customers via email, phone, and video
- Curiosity and eagerness to learn about healthcare, payments, and SaaS sales
- A proactive, goal-oriented mindset with the ability to manage time and priorities
- Coachability and openness to feedback in a high-growth environment
- Comfort working in-person and collaborating closely with teammates
- Familiarity with CRM tools (e.g., Salesforce) or a willingness to learn
Compensation
Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of commissions. Variable compensation type is determined by your role and level. Other benefits may include stock options, an unlimited paid time off policy, and up to 100% coverage on medical, vision and dental insurance.
Benefits
- Full Medical, Dental, and Vision (up to 100% covered)
- 401K and commuter benefits
- Flexible PTO
- High-impact work that directly improves the healthcare experience for millions
Our Values
- Solve the customer’s problems, not yours
When making decisions, think from the perspective of the customer. It’s easy to make decisions that make our lives simpler, but not the customers. - Do the things others are not willing to do
As a Nexer, always go after the hardest problems. Pursue things at the highest quality. Move at the fastest pace. - Take ownership
Act like a founder. Own your roles, destinies, mistakes, behavior, and our mission. The buck stops with each of us - no blaming or excuses. - Say what’s on your mind, with positive intent
Be direct, proactive, transparent, and frequent in your communication. - Default trust
As a Nexer, you do not have to earn trust, trust is given to you by default. If we by default trust each other, our speed of communication, feedback, information sharing, and overall improvements will be a lot faster. - Think in first principles
We first identify the problem and then break it down to its fundamentals before diving into solutions. We constantly ask “why” to validate our assumptions.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We provide reasonable accommodation for individuals with disabilities to participate in the application or interview process. Contact [email protected] to request assistance.
Top Skills
What We Do
We connect patients, doctors, and developers to accelerate healthcare innovation. Our customers range from independent doctors offices like Grand Street Dental to public tech companies like SmileDirectClub. We help doctors modernize their businesses, help developers innovate faster, and help patients receive a modern healthcare experience.
We’re pursuing a society-changing goal and the market opportunity is open for the taking. We’ve 5X’d in the last year, and as an early stage employee you will have the chance to make a foundational impact on our company’s continued growth.
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