About Us
Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.
Role Description:
We're looking for Sales Development Representatives (SDR) to join our Helpware team. What’s an SDR? A driven sales professional who loves connecting with new people, pitching great products, and closing deals. You’ll reach out to business owners and decision-makers, build trust fast, and guide them through the sales process — all the way to a successful close.
We offer:
- $18,000 MXN gross monthly salary
- Up to 5% of your monthly sales as bonus
- $1000 MXN food vouchers
- Work from home (we provide the equipment)
- Major Medical Insurance
Responsibilities:
- Strong understanding and ability to create, demonstrate and deliver multi-media advertising solutions over the phone
- Identify and discuss advertising needs with your prospects
- Design proposals for prospects based on a needs assessment
- Ensure all documentation & reports are complete and accurate.
- Consistently meet established objectives
- Represent our client professionally and enthusiastically both to internal and external customers
Requirement:
- Minimum 1 year of successful experience in Telephone Sales.
- Previous sales experience in a retail or call center environment preferred.
- Available to work between 6 am and 8 pm Monday to Friday.
- Excellent communications skills along with professional telephone manner.
- Strong organizational and time management skills.
- Compete to win attitude. Motivated by results to achieve company set targets.
- Strong computer aptitude – CRM tools and Microsoft Office.
- Can work independently to manage/ prioritize your tasks to achieve desired outcomes.
- Self-motivated to exceed company sales targets with a customer focus.
- Google Certification is an asset.
- Knowledge of both creative and directive advertising across multiple mediums including print, online, search engine marketing, search engine optimization, mobile applications, and social media is an asset.
Top Skills
What We Do
Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us.
Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients.
Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well.
