Sales Development Representative

We are seeking a motivated and energetic Sales Development Representative (SDR) to join our dynamic sales team. As an SDR, you will be the first point of contact for potential clients, playing a crucial role in generating and qualifying leads for our sales pipeline. The right candidate will be a self-starter able to stay focused on their priorities while still working within a highly collaborative team, and who is willing to be creative and think outside of the box to achieve the broader team and company goals. This is an excellent opportunity for someone looking to start their career in sales and make a significant impact in the EdTech industry.

Key Responsibilities

• Initiate contact with potential customer schools through cold-calling, outreach and responding to inbound leads 
• Educate leads on the value of our products and nurture them until they are qualified and ready to talk with a Schools Consultant 
• Schedule meetings and introduce leads to their new point of contact 
• Support the Sales team with pre-conference outreach (calls and email) 
• Work closely with Marketing and follow up with prospects on marketing campaigns 
• Persistent drive to call and email schools each day 
• Maintain detailed documentation of leads and contribute to improving data accuracy in Salesforce CRM 

Over the course of a normal week, you would have:

• Researched prospects
• Sent up to 100 prospecting emails.
• Had at least 20 phone conversations with stakeholders.
• Updated the CRM
• Collaborated with sales teams on their sales plan for the region

Prior Experience & Requirements

• 1+ years of experience in sales, marketing, or telemarketing  
• Experienced with and excited to do a high volume of cold outreach 
• Proven track record of building rapport with prospects, pinpointing customer needs, and articulating the value of a product/service 
• Strong written and oral English communication skills with careful attention to detail.
• Interest in EdTech and desire to make life better for students and schools.
• Eagerness, competitive attitude, & ambition to achieve.
• Demonstrated competence / Self-learning.

Competency & Character

• Identify and resolve problems in a timely manner - gather and analyze information; develop alternative solutions; know when to escalate complex situations to a Manager.
• Synthesise complex or diverse information - collect and research data; use intuition and experience to complement data.
• Balance team and individual responsibilities - support everyone’s efforts to succeed.
• Understand business implications of decisions - display orientation toward profitability; demonstrate knowledge of market and competition; align work with strategic goals.
• Demonstrate independence and reliability - respond to management direction; take responsibility for own actions; commit to getting the job done; report activities, campaign statuses and leads; resolve questions through correct channels with urgency; post clear written notes according to company templates and standards. 

Success Metrics

• Lead Generation Metrics: number of leads generated; number of qualified leads
• Outreach and Engagement Metrics: number of outreach activities; response rate; meeting booked
• Conversion Metrics: LTO conversion rate; LTC conversion rate

• $12,000 to $15,000 annual salary*
• Remote work flexibility with international team collaboration
• Professional development opportunities and training programs
• Exposure to international education technology industry
• Career advancement within growing global company
• Comprehensive onboarding and mentorship program

*The base compensation range for this position is $12,000 to $15,000, plus eligibility for bonuses based on reaching specified OKR targets. A variety of factors will determine base salary, including years of experience and specific skill sets. Salary reviews are conducted on an annual basis.

Career development and other business needs occasionally present themselves, even for non-traveling roles, therefore, we ask all Faria Education Group employees to maintain a valid passport.

Full training will be provided during induction and further training will be given throughout the duration of your employment, in order to assist in advancing your career with Faria Education Group.

All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or sex.

At Faria Education Group, we are dedicated to reaching every learner and inspiring every educator. As the trusted partner of over 10,000 schools and 4 million students in 155 countries, we lead the way in international education systems and services.

We offer an integrated suite that supports all aspects of curriculum management, teaching and learning, admissions, and school-to-home communications. With an unwavering commitment to innovation, our technology is designed with rigorous standards for data protection and security, ensuring first-class training and support for modern international schools.

Through our innovative online courses and revision programs, we provide comprehensive educational experiences. Our offerings include the IB Diploma and Cambridge online courses, bringing high-quality education to schools and homes worldwide.

Join us in our commitment to transforming education and empowering communities globally. Explore our services, including ManageBac, OpenApply, Atlas, SchoolsBuddy, Pamoja, Wolsey Hall, and Oxford Study Courses.

https://www.faria.org/careers