Sales Development Representative

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Sales Development Representative, you will be responsible for creating qualified sales opportunities by engaging executive decision makers across target accounts. You will drive new pipeline through a mix of outbound prospecting and timely follow up on inbound leads partnering closely with Senior Account Executives and Marketing to target specific accounts industries and events. Success comes from leading effective first conversations with executives that prime them for the next steps and result in scheduled qualification or discovery meetings with the sales team. 

Responsibilities

• Proactively source new opportunities through outbound calls emails and social engagement
• Respond promptly to inbound leads from marketing campaigns events and the website qualifying and routing them appropriately
• Partner with Senior AEs and Marketing to prioritize target accounts, industries and events
• Research accounts and personas to personalize outreach and uncover potential business needs
• Lead effective first conversations with executive decision makers that prime them for next steps and result in scheduled qualification or discovery meetings
• Qualify prospects to ensure fit interest and alignment before passing to Senior AEs
• Maintain accurate records of activity lead status and opportunity progression in Salesforce
• Use the tech stack (Salesforce, Salesloft, LinkedIn, ZoomInfo, Lusha or similar) to manage activity and optimize workflows
• Continuously develop sales skills product knowledge and understanding of the e-commerce landscape

Qualifications 

Minimum Qualifications  

• 1+ years of B2B SaaS sales development or outbound calling experience
• Strong written and verbal communication skills
• Ability to operate independently, manage time effectively and consistently meet activity and pipeline goals
• Proven track record of hitting or exceeding performance metrics such as opportunities created or pipeline contribution
• Ability to work standard business hours as dictated by leadership

Preferred Qualifications 

• Bachelor’s degree or equivalent experience
• Experience working in a consultative sales role
• Experience with Salesforce, Salesloft, LinkedIn and ZoomInfo (US) or Lusha (EMEA)

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Enhanced Private Medical Insurance and a Health Cash Back Plan
• Life insurance & disability benefits
• Pension plan with 4% Company match
• Competitive time off package with 25 Days of PTO, 8 Company-Paid Holidays, 2 Wellness days and 1 Paid Volunteer Day
• Flexibility to choose where you work - at home, in the London office, or both!
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career
• Charitable contribution match per team member

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.