Ninja Van

Sales Development Representative

Posted 21 Days Ago

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Singapore

In-Office

Entry level

eCommerce • Logistics

The Role

The Sales Development Representative generates new business opportunities via prospecting, qualifies leads, sets appointments, and maintains CRM data.

Summary Generated by Built In

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

The Sales Development Representative (Contract) supports NinjaCold’s commercial growth by generating new business opportunities through multi-channel outbound prospecting (door-to-door, cold calling, events, digital outreach). The role focuses on qualifying leads, setting appointments, and ensuring accurate CRM reporting to enable senior sales representatives to focus on pitching and closing.

Job Responsibility:

Lead generation & prospecting
Conduct door-to-door prospecting at target businesses (F&B, frozen/chilled food, pet food, etc.)
Perform cold calling to reach decision-makers and generate interest
Represent NinjaCold at industry events/expos to network and source leads
Carry out digital outreach (LinkedIn, email, DMs) to build awareness and book appointments
Generate 10-15 new leads per week across all outreach channels (field, phone, events, online)

Appointment setting & pipeline support
Qualify leads, capture accurate contact details, and record business requirements
Set up appointments/meetings for senior sales representatives with decision-makers
Book 8-10 qualified appointments per month with decision-makers

CRM data management & reporting
Update and maintain accurate lead information in CRM/Google Sheets
Prepare weekly activity reports covering outreach and appointments booked
Update and maintain accurate lead information in CRM/Google SheetsPrepare weekly activity reports covering outreach and appointments booked

Market intelligence gathering
Share market insights (competitor activity, customer challenges, trends) with the sales team
Contribute relevant market insights in reports or team discussions when significant observations are made.

Job Requirement:

Strong communication and interpersonal skills, confident in face-to-face and phone conversations
Resilient and able to handle rejection positively
Organized and detail-oriented when updating CRM/Google Sheets
elf-motivated, proactive, and able to work independently with minimal supervision
Basic proficiency in Microsoft Office or Google Workspace (Sheets, Docs, Gmail)
Working Location : Alexandra Technopark

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Top Skills

CRM

Google Workspace

MS Office

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The Company

4,902 Employees

Year Founded: 2014

What We Do

Ninja Van Group is a tech-enabled logistics organisation, backed by marquee investors including GeoPost, Alibaba Group, and B Capital Group. Launched in 2014 as an e-commerce express logistics company, it reached 100% network coverage by 2018 with over 2,000 stations and hubs across Southeast Asia. Today, around two million parcels course through its network daily. A decade of operations fortified Ninja Van Group’s e-commerce express network, enabling concurrent diversification across the realms of e-commerce and express logistics. To maximise its scale in e-commerce, Ninja Van Group offers a comprehensive suite of solutions – from digital to full-funnel marketing – to help shippers sell better. As a springboard for expansion beyond e-commerce, Ninja Van Group's e-commerce express network lays the groundwork for venturing into other express verticals, including business-to-business inventory restocking and cold chain.