Sales Development Representative

Although Fullstory has an international workforce, we are currently only considering candidates based in the Atlanta metro area, as this role requires in-office presence one day per week.

Fullstory is a leading behavioral data platform focused on reshaping how businesses interact with their online audiences. Through advanced technology and data analytics, we help companies harness the power of their digital platforms to deliver exceptional user experiences. Committed to innovation, Fullstory is changing how organizations connect with customers, driving growth and success in the digital age.

As a Sales Development Representative, you will play a pivotal role in driving pipeline and creating qualified opportunities by leveraging your research skills and strategic thinking. At Fullstory, we believe in fostering an exceptional workplace filled with great people, a unique culture, and the drive to make a big impact. We provide a supportive and collaborative environment where your diligent efforts are valued. You will have the chance to work with a dynamic team, while building a repeatable & scalable process and pipeline that fuels Fullstory’s growth.

If you thrive in a fast-paced, challenging, yet rewarding environment, we invite you to be part of our journey. Reach out to us, we’d love to hear from you.

In a typical day, you might:

• Exceed KPIs, qualified opportunities, and pipeline metrics to drive sales growth

• Research, identify, and qualify prospects through a multi-channel outreach approach to secure meetings with key decision-makers

• Partner with Account Executives to craft effective outreach strategies targeting our Ideal Customer Profile (ICP) in assigned territories

• Collaborate closely with stakeholders such as marketing and sales, creating alignment to drive success and longevity

• Leverage Fullstory’s cutting-edge sales technology stack, including Qualified, 6sense, Outreach, Sales Navigator, and Salesforce to manage and enhance outbound efforts

• Build a consistent and scalable pipeline that contributes to the overall success of the sales organization

• Use AI tools (e.g., Gemini, AgentSpace, or AI features in other SaaS tools) that enhance your work quality and help you to be more efficient in making an impact

Here’s what we’re looking for:

• Experience in a Sales Development role within the SaaS industry

• Proven track record in a quota-driven environment with dynamic sales cycles

• Demonstrated cold outreach experience to senior executives and key stakeholders

• Strong organizational skills and ability to manage multiple priorities and projects simultaneously

• Excellent communication and interpersonal skills, with the ability to translate industry knowledge into meaningful prospect interactions

The impact you will have in 6 Months:

• Develop a deep understanding of your assigned account territory, enabling you to execute strategic and highly targeted prospecting efforts

• Build and contribute to a qualified pipeline by effectively engaging with top accounts and leveraging your critical thinking skills

The impact you will have in 12 Months:

• Establish yourself as a best-in-class SDR by mastering Fullstory’s strategic sales approach and outbound prospecting techniques

• Contribute to team success by sharing insights, refining processes and supporting new team members to build a high-performing SDR organization

The base salary for this position ranges from $55,000 - $58,000 USD. This base salary contributes to an OTE(on-target earnings) of $84,615 - $89,231 USD. Total compensation will vary based on relevant experience, qualifications, and market conditions.

#LI-hybrid #LI-DR1

Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.

We’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways to see the values that guide how we work and grow together.

How we support you:

Fullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:

• Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.

• Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.

• Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.

• Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.

• Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.

• Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.

• Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.

Fullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!