At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.
In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.
Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.
Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.
As a Sales Development Representative (SDR) focused on the retail sector, you’ll play a pivotal role in Podium’s mission to modernise how local businesses grow. Acting as the first point of contact for prospective retail customers, you’ll introduce them to Podium’s suite of business-critical SaaS tools that help drive foot traffic, manage online reputation, and streamline customer communications.
Whether it’s a boutique retailer, a multi-site chain, or a local store trying to compete online, you’ll be on the frontlines sparking interest, uncovering pain points, and qualifying leads that are ready to see how Podium can transform their customer experience. Most of the time, we’re exactly what they’ve been looking for.
We’re also committed to growing our sales team from within. This role offers a clear progression path into an Account Executive position, with coaching, enablement, and hands-on mentorship designed to help top-performing SDRs step into closing roles. If you’re hungry to grow your career in tech sales, this is the launchpad.
What Your Day Will Look Like
- Prospect into the retail sector to generate and qualify leads, creating sales-ready opportunities for the Account Executive team.
- Make high-volume outbound cold calls and emails to owners, operators, and decision makers in retail businesses.
- Initiate the sales process by educating prospects on how Podium can address retail-specific challenges (e.g., customer reviews, missed messages, SMS marketing).
- Exceed monthly quotas for qualified demos, pipeline creation, and opportunity generation.
- Collaborate closely with Account Executives to schedule product demos and ensure a smooth handoff.
- Log and manage pipeline activity in Salesforce, maintaining accurate data and notes.
- A strong interest in engaging with small and medium-sized retail business owners.
- Excellent verbal and written communication skills. You’re confident, persuasive, and personable.
- A driven, self-motivated attitude with the resilience to thrive in a high-volume outbound environment.
- Demonstrated success meeting or exceeding KPIs in previous roles.
- Experience in retail, or technology sales and a passion for helping similar businesses grow.
- A desire to launch or grow your career in tech sales, with a learning mindset and coachable attitude.
What we bring:
- Real growth and career development opportunities, we’re still young in Australia with plenty of room to grow.
- A unique product that makes an actual impact on the local businesses you love and support.
- Attractive base + super and commissions package - uncapped earnings.
- A generous $600 monthly ‘Benefits & Wellbeing’ allowance, spent how you please
- Free snacks and drinks, which are always stocked up.
- You'll find Podium in the Queen & Collins building with access to end of trip facilities, bike storage and lockers, a cocktail bar and a brand new Podium Australia HQ.
Top Skills
What We Do
Podium is redefining the way customers interact with local businesses. Podium’s Interaction Management platform uses messaging to make it convenient to interact with your leads, customers, and teams along every customer touchpoint.
With Podium, you can message your leads and customers, get reviews and feedback, and communicate easily with your team, all in one easy-to-use inbox. It powers the conversations that matter most to your business, putting you miles ahead of the competition.
