At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations.
Our mission is simple: End Cyber Risk. We’re looking for a Sales Development Representative in Newcastle, UK to be part of making this happen.
The Sales Development Representative position is the first interaction prospective customers have with Arctic Wolf. The team is comprised of tenacious, positive, and hard-working individuals dedicated to outstanding achievement and success of themselves, the sales team, and the company. Arctic Wolf Networks is looking for self-motivated, flexible, team-oriented, and creative sales team members looking to further build their career in sales.
Primary Responsibilities and Duties
- Qualifying, capturing a high volume of leads and opportunities generated primarily through marketing and outbound activities through phone, Internet, social media interaction using a loosely defined script. Builds an introduction based on the industry, using some discretion on how to open, handle common objections and close the meetings.
- Relay prospective lead information to sales team members to further validate opportunity alignment.
- Research accounts to prospect using buying intent technology such as TechTarget, Zoom Info and 6Sense.
- Outbound calling and emailing expectation of 100 dials per day and 200 emails per day.
- Identify and execute monthly outbound prospecting programs in alignment with sales and marketing.
- Work hand in hand with account executives, demand generation teams and Field Marketing teams to build qualified pipeline.
- Creatively follow up on inbound leads to further pique prospect interest.
- Uses Outreach tool for prospecting, leveraging email templates and call scripts, and will recommend events as a way to create engagement on a cold call. Occasionally attend events and tradeshows in collaboration with account executives and field marketing; meeting with prospective customers, qualifying leads, and connecting them with sales team members.
- Consistently achieve quota.
Key Skills
- Self-motivated and driven for outstanding results with focus on quality and the customer
- Devotion to sales development, achievement and driving career forward rapidly
- Ability to be flexible and work in a rapidly changing, collaborative, fast-paced environment
- Knowledge of and/or experience with a CRM or content management tracking system
- Excellent oral, written, and social media communication skills
- Excellent creative, multi-tasking, problem solving and organizational skills
- The ability to work with a variety of internal groups
- Curious, positive, and aggressive attitude
- Ability to provide status updates to sales team members in a clear and concise fashion
- Ability to research, utilize and leverage social media and internet to qualify leads, drive opportunity and revenue
Key Competencies
- Bachelor’s Degree
- 0 – 2 years’ experience in B2B sales or business development, lead generation, outbound calling or equivalent
- Examples of excellence in your past in terms of personal achievement
- Ability to work 100% in the office
- An eagerness to be coached and learn how to be a great salesperson
- Experience working on demand generation activities and pipeline generation
- Prior experience with business development tools for building prospecting contact lists, researching targeted accounts, and social selling
Our offer:
All wolves receive compelling compensation and benefits packages, including:
- Equity for all employees
- 28 days annual leave, 8 bank holidays and paid volunteering days off
- Pension plan employer match
- Training and career development programs
- Robust Employee Assistance Program (EAP) with mental health service
- Comprehensive private benefits plan including medical insurance, virtual GP, optical and dental cashback, life insurance (4x basic salary) and group income protection.
- Fertility support and paid parental leave
We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.
We also believe and practice corporate responsibility At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work – USA (2021-2024), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024), and Kununu Top Company – Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry.
Our Values
Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.
Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible.
Have we sparked your interest? Then send us your CV and your references.
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What We Do
The cybersecurity industry has an effectiveness problem. Every year new technologies, vendors, and solutions emerge, and yet despite this constant innovation we continue to see high profile breaches in the headlines. All organizations know they need better security, but the dizzying array of options leave resource-constrained IT and security leaders wondering how to proceed. At Arctic Wolf, our mission is to End Cyber Risk through effective security operations. To achieve this, we believe that organizations must do three key things:
