Sales Development Representative

Posted 12 Hours Ago
Be an Early Applicant
Melbourne, Victoria
Junior
Software
Zendesk is a service-first CRM company that builds software designed to improve customer relationships.
The Role
The Sales Development Representative role involves engaging with various prospect organizations, responding to inbound leads, qualifying opportunities, and developing a strong sales pipeline while providing excellent customer experience. Ideal candidates should possess strong communication skills and have a competitive mindset.
Summary Generated by Built In

Job Description

The Role:
This is an inbound sales role and includes engaging with prospect organizations of all sizes, complexities and needs. You will work with key internal stakeholders and groups - including sales & outbound sales reps, industry sales directors, and marketing. You will be responsible for responding to inbound leads and qualifying opportunities that contribute to a significant proportion of the pipeline development for sales in the ASEAN market.

Key Responsibilities:

  • Engage with prospects and clients to understand business and organisation challenges and pain points

  • Generate high-value sales pipeline by qualifying leads in SMB, Commercial & Enterprise accounts 

  • Manage a large volume of inbound leads, responding to requests and 

  • Develop and manage a pipeline of prospects & provide top class customer experience

Your Experience:

  • 2 years of experience in a Sales related environment

  • A competitive mindset, with a hunger and 'self-starter' commitment to overachieve and succeed

  • Excellent communication, interpersonal, and organisational skills; you should be a great writer, speaker, and listener

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to [email protected] with your specific accommodation request.

The Company
HQ: San Francisco, CA
6,277 Employees
Remote Workplace
Year Founded: 2007

What We Do

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences— and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, co-working spaces, and Zendesk workspaces to make one team.

Why Work With Us

We know one desk doesn’t fit all. At Zendesk, we prioritize remote work because we believe great work happens anywhere. Digital first is more than where we work though. We give our employees flexibility and choice in both where and how they work while also trusting them to be a team player.

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