Sales Development Representative

Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video.

We reach every phone on earth. From the lifechanging to the time-saving, we're helping our customers to interact with people like never before. For you, that means working in an environment that offers an incredible variety of exciting challenges, and the chance to impact how billions of people engage with their favorite brands. The dream of personalizing content to all 15 billion phones on the planet is no fairy tale!

More than 150,000 businesses, including many of the world’s largest companies and mobile operators, use Sinch’s advanced technology platform to engage with their customers. Moreover, Sinch has been profitable and fast-growing since its foundation. Sinch's core values are Make it Happen, Dream Big, Keep it Simple and Win Together. These values describe how our global organization works and inspire every of our more than 5,000 employees across 60 different countries.

Role Overview:

Looking for result oriented Sales Development Representative for Noida location.
Should have at least 5 years of experience in Business development/ Inside sales in IT products. Should have successful track record of achieving sales targets. Must have exposure to interaction with senior level executives and should have excellent communication & relationship management skills.

Core Responsibilities

· Generate Sales Qualified Leads (SQLs) from Marketing Qualified Leads (MQLs) and schedule appointments with the decision makers

· Pipeline management and analysis to ensure high conversion rate from MQL to SQL to Booked Order

· Work closely with Sales Management to ensure smooth distribution and handover of SQLs

· Manage live inbound contact channels

. Sales phone calls

. Website chat & attend Direct Inbound Calls

Additional Responsibilities

· Update and maintain CRM data to the highest accuracy

· Report and forecast on performance

KPIs & Metrics

· Volume of SQLs

· Volume of SALs (Sales Accepted Leads)

· Total value of Orders Booked

· MQL to SQL conversion

. SQL to SAL conversion

• Private Health Insurance
• Training & Development
• Subsidiary Lunch