Sales Development Representative

About Shelf:

There is no AI Strategy without a Data Strategy.  Getting GenAI to work is mission critical for most companies but 90% of AI projects haven't deployed. Why? Poor data quality - it  is the #1 obstacle companies have in getting GenAI projects into production.

We've helped some of the best brands like Amazon, Mayo Clinic, AmFam, and Nespresso solve their data issues and deploy their AI strategy with Day 1 ROI. 

Simply put,  Shelf unlocks AI readiness. We provide the core infrastructure that enables GenAI to be deployed at scale. We help companies deliver more accurate GenAI answers by eliminating bad data in documents and files before they go into an LLM and create bad answers. 

Shelf is partnered with Microsoft, Salesforce, Snowflake, Databricks, OpenAI and other big tech players who are bringing GenAI to the enterprise.

Our mission is to empower humanity with better answers everywhere.

Job Description: 

We’re on the lookout for a prospecting superstar with the singular focus  to prospect and nurture relationships to initiate engagement.  Our results focused Sales Development Representative is charged with driving our growth by building connections with prospective clients. If you excel in written communication, are proactive in follow-up, and have a talent for initiating engagement, this role is for you! 

At Shelf, we provide the best in class marketing support, automation, lead generation and CRM tools. You bring your ambition, hunter mindset  and passion for technology sales. Together, our mission is to empower humanity with better answers everywhere.

The Sales Development Representative (SDR) is pivotal in developing new business opportunities through targeted outreach and effective lead engagement. This role is essential in managing the funnel from initial stages of the sales process, particularly in conducting discovery conversations to qualifying leads and setting up meetings for the sales team. Success in this role requires strong communication skills, persistence, and a strategic approach to nurturing prospects.

What We’re Looking For:

• Outreach and Engagement: Initiate contact with potential customers through cold calls, emails, and social media to build a strong top-of-funnel pipeline.
• Discovery Process Management: Conduct discovery calls to understand prospects’ needs, pain points, and goals, ensuring a strong fit for our solutions.
• Lead Qualification and Follow-Up: Qualify leads based on set criteria and engage in timely follow-up communication to nurture prospects and move them through the pipeline.
• CRM and Data Management: Document all outreach, conversations, and follow-up activities accurately in our CRM, ensuring a well-organized approach to pipeline management.
• Collaboration with Sales Team: Work closely with Account Executives and Sales Managers to align on target accounts, develop strategic outreach, and transition leads effectively.
• Meet and Exceed KPIs: Consistently meet weekly and monthly activity metrics and lead conversion targets to drive growth.

What You Bring:

• 2+ years in an SDR role in B2B SaaS
• Exceptional Writing and Follow-Up Skills: Clear, concise, and persuasive written communication skills are essential for engaging prospects and maintaining meaningful follow-up.
• Discovery Process Expertise: Strong listening and questioning skills to uncover prospects’ needs and accurately assess fit during discovery calls.
• Engagement Initiation: Proactive, confident approach to starting conversations, building rapport, and maintaining continuous engagement with potential customers.
• Organized and Detail-Oriented: Able to manage multiple prospects and tasks simultaneously while maintaining thorough records in CRM systems.
• Bachelor’s degree in Business, Marketing, Communications, or related field (or equivalent experience).
• Experience with CRM tools (e.g., Salesforce, HubSpot) and other lead generation platforms such as LinkedIn Sales Navigator.
• Demonstrated ability to work independently, set and exceed personal goals, and take initiative within a structured team environment.

What We Offer:

• Competitive starting salary, with additional bonus opportunities (based on team and individual investment performance)
• Generous equity grant in the form of company stock options
• Open PTO
• Comprehensive health and wellness packages

Why You'll Love Working With Us:

• We believe in excellence and we make each other better.
• We learn from our mistakes and we come back stronger.
• We’re curious, and we love to learn from one another. 
• We’re accountable to each other. 
• Innovative Culture: We're always pushing the envelope and looking for new ways to grow and improve. You'll be part of a forward-thinking team that values creativity and innovation.
• Impactful Work: Your work will have a direct impact on our company's success and the well-being of our employees. You'll be making a difference every day.

What We Offer:

• Competitive starting salary, with additional bonus opportunities (based on team and individual investment performance)
• Generous equity grant in the form of company stock options
• Comprehensive health, wellness, benefit packages

Location:

Remote

Why Shelf:

• GenAI will be at least a $4 Trillion market by 2032 and Shelf is a core infrastructure that enables GenAI to be deployed at scale
• Our Leadership Team has deep knowledge management and AI domain expertise and enterprise SaaS background to execute this plan
• We've been helping our customers prevent knowledge mismanagement since our founding in 2017
• We have raised over $60 million in funding and our investors include Tiger Global, Insight Partners, Connecticut Innovations, and others
• We have high velocity growth powered by the most innovative product in our category, 3X growth for 3 years in a row
• We now have over 100 employees in multiple U.S. states and European countries, and we have ambitious hiring goals over the next few months