Hootsuite works with companies around the world helping them to champion the power of human connection through social media. We’re looking for a Sales Development Representative (SDR) to help us expand Hootsuite’s customer base. You’ll use prospecting strategies to identify and target prospects, and initiate the first outreach to identify sales opportunities. Your goal is to help book meetings and fill the pipelines for the sales team. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work. This role is open to applicants located in the EST Timezone. In this role, you will report to the VP, Enterprise Sales, NA.
WHAT YOU’LL DO:
- Effectively communicate Hootsuite’s vision to potential prospects in a well organized, thoughtful approach to Enterprise prospects
- Generate new business opportunities through outbound prospecting via phone calls, emails, and LinkedIn with support from our world class marketing team
- Work in tandem with Account Executives to help them identify and develop opportunities within their defined territories
- Manage pipeline and outreach via CRM and Sales Automation tools
- Bring a positive attitude to our team on a daily basis
WHAT YOU’LL NEED:
- Some practical experience of sales or SDR experience, SaaS experience preferred
- A verifiable history of exceeding personal targets
- Excellent verbal and written communication skills
- A sense of accountability and commitment to attain goals
- The ability to perform day to day tasks with minimal supervision
- Strong work ethic
WHO YOU ARE:
- Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
- Motivated. Excited to hunt for new business opportunities to fuel the sales pipeline. Curious. You are always learning and seeking ways to make things better.
- Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
- Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.
In all we do, our six guiding principles light the way:
Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp
One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe
Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed
Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile
Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses
Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies
Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
#LI-Hybrid
Variable Pay. You will be eligible to participate in Hootsuite’s Sales Compensation Program. Please speak with your recruiter for more information.
Note. The base salary of our Sales Compensation Program is an absolute value instead of a range and therefore, you will see that reflected below.
US Pay Range For This Role
$49,800—$49,800 USD
What We Do
Hootsuite has been on the pulse of how people use social media for over a decade. As the global leader and world’s first social media management platform, we put social to work in every corner of every organization, from the smallest business to the largest enterprise. We are committed to helping customers harness the power of social media to ignite their brand and business.
How? Over time, we’ve adapted our software to help businesses reach their customers more efficiently across multiple platforms, improve their customer service and gain deeper analytics and consumer insights. Through our deep expertise in social media management, social insights, employee advocacy, and social customer care, we empower organizations to strategically grow their brands, businesses, and customer relationships – while guiding them through the wild world of social media.
Put simply, we help our customers with:
Social media marketing: Create, schedule, publish, and manage content and ad campaigns across social networks from a single dashboard. We help maximize the impact of social marketing by providing real-time insights, so customers can focus on other areas of their business.
Social care: By combining the power of conversational AI with the human touch of our customers’ team(s), our customer messaging platform delivers exceptional customer experiences at scale.
Social customer care: We help our customers meet their customers where they are at. Using Hootsuite, businesses can view and manage all of their customer conversations in one dashboard, providing service that’s seamless and personal.
Why Work With Us
As the creators of social media management, Hootsuite has been on the pulse of this dynamic and ever-changing space since our inception. Working at Hootsuite means being at the forefront of social innovation, tapping into courageous creativity to guide customers through the wild world of social, and helping to define what it means to ‘be social.’
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