Sales Development Representative

Posted Yesterday
Be an Early Applicant
Burnaby, BC
Junior
Cloud • Legal Tech • Software
The Role
As a Sales Development Representative at Clio, you will consult prospective clients, drive interest in Clio's offerings, work with new customers, and create qualified sales opportunities for the Account Executive teams. Responsibilities include making a high volume of calls daily, understanding customer needs, and documenting sales activities in Salesforce.
Summary Generated by Built In

Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

This role is for someone who thrives in a rapid-growth and high-velocity environment. This person is a dedicated professional eager to grow Clio’s customer base by consulting prospective clients on Clio's Suite offerings. Highly organized and agile, the ideal candidate will focus on new accounts spanning all segments while being confident, articulate, and sensitive to the prospects’ needs while developing relationships. This role is available to candidates across Canada, excluding Quebec. 

What your team does

Our Sales Development Representative team is a critical part of the engine that drives interest in Clio's product offerings across our prospective customer base. They work with new customers to provide sound advice, offer solutions to complex problems using strong business acumen and resourcefulness. We create qualified sales opportunities for our Account Executive teams that directly impact Clio’s revenue growth.

What you’ll work on

  • Working MQLs across all segments

  • Developing qualifying skills for both cold and warm leads

  • Call volumes of 50- 70 per day

  • Working and collaborating directly with our Account Executives;

  • Create awareness of, boost interest in, and set up demonstrations of Clio's product;

  • Build an understanding of the assigned territory/segment, develop unique solutions to uncover prospects and create leads;

  • Develop fundamental Sales skills through regular training and review cycles;

  • Consult and adapt to evolving sales environment;

  • Understand customers' practice areas, competitive differentiators, technical requirements, and demonstrate Clio's value proposition;

  • Report on weekly reports, both qualitative and quantitative;

  • Documenting all sales activities in Salesforce and meeting daily KPIs

What you may have

  • 1-2 years of sales experience or transferable experience, including cold-calling;

  • Knowledge and passion for technology and cloud-based products;

  • A competitive mindset;

  • A continuous improvement mindset.

Serious bonus points if you have

  • Sales experience and training at a leading tech/IT company;

  • Experience at a SaaS company.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
 

Some highlights of our Total Rewards program include:

  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day. 

  • Flexible time off policy, with an encouraged 20 days off per year.

  • $2000 annual counseling benefit

  • RRSP matching and RESP contribution 

  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected new hire base pay for this role is 52,500 CAD. The expected new hire commission pay is 22,500 CAD. The opportunity to earn commissions beyond the stated amounts are possible as commission earnings are uncapped.

We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Please note there are a separate set of salary bands for other regions based on local currency.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

Top Skills

Salesforce
The Company
HQ: Burnaby, BC
889 Employees
On-site Workplace
Year Founded: 2008

What We Do

Clio is the undisputed leader in cloud-based legal technology offering practice management, CRM and client intake software. Clio enables lawyers to be more client-centered and has earned the most 5 star reviews, the approval of over 65 bar associations and law societies around the world, and a global customers base of 150,000.

Clio enables law firms to deliver better client experiences through cloud-based practice management, CRM and client intake software. Clio was the first to bring cloud-based legal practice management software to market, and has been leading the industry since 2008 with the first client-centered suite of cloud-based law firm solutions, the Legal Trends Report, and the Clio Cloud Conference, which is now the most widely attended legal tech conference in the industry.

Clio is more than software. Clio is the only provider truly invested in the success of you and your clients. Clio’s team of client and firm success specialists combine their expertise on the Legal Trends Report, with their knowledge of Clio’s leading cloud-based legal practice management, CRM and client intake software to help lawyers run results-driven law firms using real time insights.

Founded in Vancouver, Canada, Clio employs over 500 staff across five global offices and has been named one of Canada’s Best Managed Companies, a Deloitte Fast 50 company, and one of Canada’s Most Admired Corporate Cultures.

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