Sales Development Representative

At Definitive Healthcare, our passion is to transform data, analytics and expertise into healthcare commercial intelligence. We help clients uncover the right markets, opportunities and people, so they can shape tomorrow's healthcare industry. Our SaaS platform creates new paths to commercial success in the healthcare market, so companies can identify where to go next.
Our employees are kind, collaborative, energetic, approachable and driven. On top of that, we value the unique perspectives, backgrounds and voices of our employees. Why? Because their diverse experiences drive new ideas and help us build a better community.
For over 10 years, we've built a collaborative culture driven by employees who share a passion for improving the healthcare ecosystem, enjoy giving back to the local community and value diversity and inclusion.
One of the hallmarks of our culture is our commitment to community service. Through the DefinitiveCares program, employees can work with their choice of more than 40 charitable organizations, supporting causes from hunger and homelessness to healthcare, LGBTQ+ issues, racial justice, women's initiatives and more. 2021 marked the sixth year that we had 100% employee participation in DefinitiveCares.
We also provide a range of opportunities for employees to connect with each other. Employees can join any of our employee run affinity groups supporting causes such as women's empowerment, LGBTQ+, Black, indigenous and people of color (BIPOC), disabilities and working parents and potential for many more. Affinity groups often enable greater education companywide through training, events and speaker series.
We're also a great place to work. For five years in a row, we've been recognized by the Boston Business Journal and the Boston Globe as a best place to work in Massachusetts. In 2022, Energage recognized us for Culture Excellence in Compensation & Benefits, Innovation, Great Leadership, Purpose & Value and Work-Life Flexibility!
Think you'd be a good addition to our team? Explore our available positions here. We'd love the chance to get to know you.
Our rapid expansion in the data and technology space has created the need for a dynamic and motivated Sales Development Representative (SDR) to join our high-performing Sales Team. As a fast-paced, high-growth company, we offer unique opportunities for career advancement, especially for individuals eager to make their mark in information services or healthcare. If you're passionate about technology, data-driven sales, and personal growth, keep reading!
Job Summary:
As an SDR, you will be at the forefront of our sales efforts, working closely with both the sales and marketing teams to identify and nurture qualified leads for the Sales Executive Team. This role provides the perfect foundation for individuals who are early in their sales careers and eager to develop into a full-cycle sales professional. Our SDR program serves as a key talent pipeline for promotion into Sales Executive positions.
Key Responsibilities:

• Lead Generation: Proactively drive targeted campaigns, including cold-calling, email outreach, and social selling, to identify and engage qualified leads.

• Appointments & Demos: Schedule qualified meetings, product demonstrations, and discovery calls for Sales Executives, helping them move opportunities forward.

• Sales Collaboration: Partner with Sales Executives to strategically identify and prioritize target prospects, leveraging data and analytics to refine outreach.

• Lead Qualification: Qualify inbound leads from marketing efforts, nurturing them through the sales funnel. Engage with prospects to assess their needs, aligning their goals with our solutions.

• Product Knowledge: Build a strong understanding of our product's use cases and customer verticals, allowing you to communicate its value effectively.

• Continuous Improvement: Collaborate with your manager and marketing to provide feedback on messaging and campaign effectiveness.

• Professional Development: Take part in regular sales training and development programs. This role offers fast-track career growth opportunities into Sales Executive roles.

What You Bring to the Team:

• Experience: A college degree or equivalent relevant experience, along with prior experience in a customer-facing role/s, is required. Experience in technology, data or SaaS is a plus.

• Prospecting Skills: Ability to cold-call, identify decision-makers, and cultivate relationships with potential clients.

• Strong Communication: Excellent verbal and written communication skills, with the ability to build relationships and convey complex value propositions clearly.

• Self-Starter: A history of self-motivation, goal orientation, and resilience in fast-paced, competitive environments.

• Tech Savvy: Familiarity with CRM systems, sales automation tools, and email marketing platforms. An ability to learn and leverage new technology quickly.

• Analytical Mindset: Ability to interpret data and insights to refine outreach strategies, with a focus on improving lead conversion rates.

• Growth-Oriented: A desire to grow into a full-cycle sales role, with a passion for continuous learning and professional development.

• Culture Fit: Energy, enthusiasm, humor, and compassion-someone who thrives in a collaborative and fast-paced environment.

Why Join Us?

• Career Advancement: We prioritize internal promotions and offer clear paths for progression into sales roles.

• Ongoing Training: Access to sales and professional development programs to accelerate your growth.

• Innovative Environment: Work with cutting-edge sales tools and data-driven strategies.

• Supportive Team: Collaborate with experienced leaders and mentors who are invested in your success.

Why we love Definitive, and why you will too!

• Industry leading products
• Work hard, and have fun doing it
• Incredibly fast growth means limitless opportunity
• Flexible and dynamic culture
• Work alongside some of the most talented and dedicated teammates
• Definitive Cares, our community service group, gives all of us a chance to give back
• Competitive benefits package including great healthcare benefits and a 401(k) match

What our Employees are saying about us on Glassdoor:
"Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed."
-Business Development Manager
"Great team. Amazing growth. Employees are treated very well."
-Research Analyst
"I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there."
-Profile Analyst
If you don't fit all of these qualifications, but believe you're still a great fit, feel free to apply and tell us why in your cover letter.
If you are a California, Colorado, New York City or Washington resident and this role is a remote role, you can receive additional information about the compensation and benefits for this role, which we will provide upon request.
Definitive Hiring Philosophy
Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you're interested in working in a fast growing, exciting working environment - we encourage you to apply!
Privacy
Your privacy is important to us. Please review our Candidate Privacy Notice which tells you how we use and process your personal information
Please note : All communications regarding the hiring process at Definitive Healthcare will come directly from one of our corporate recruiters or coordinators with an @definitivehc.com email address. We will never request any money transfer or purchase of equipment with a promise of reimbursement. If you receive any suspicious communications, please reach out to [email protected] to confirm your status in the application process.