Sales Development Representative

Dovetail is the world’s leading customer insights hub, helping thousands of teams build better products. From user feedback and customer interviews to support tickets and sales calls, Dovetail helps you uncover insights fast—no matter the method. Driven by ambition and innovation, the Dovetail team is customer-obsessed and on a mission to help the world improve the quality of every thing. Join the ranks of Atlassian, The New York Times, Spotify, Universal, Porsche, Starbucks, and thousands more as they put their customer first with Dovetail and improve the quality of their thing.

Founded in 2017 by Benjamin Humphrey and Bradley Ayers, Dovetail has 100+ employees across offices in Sydney and San Francisco. We've created a unique environment to help us achieve our challenging mission. A culture that aspires to excellence, where nothing is too small to be improved.

• You'll engage with prospects, free users, and existing accounts to help them understand the value of Dovetail and move them forward in our sales process, generating qualified pipeline of new business for Account Executives.
• You'll help build the motion for sales development within all of our channels from the ground up. You'll partner with the Sales team to improve our tooling and data enrichment capabilities to inform our sales development efforts.
• Your interaction and engagement with prospects will be at a critical and influential stage of their relationship with Dovetail. You'll work to ensure that prospects feel supported and leave every interaction with an amazing impression of Dovetail.
• You'll develop intimate knowledge of how Dovetail works, what Dovetail is capable of, and an understanding of the market so that you can effectively help our prospects.

What you'll bring

• Some prospecting skills, experience with cold calling, emailing, sequencing campaigns, and social is a plus.
• Ideally, you would have also contributed to an early-stage sales team, preferably in a B2B SaaS.
• You can easily convey your thoughts, opinions, and feelings with customers and teammates.
• The right attitude towards a sense of urgency, risk, and ambiguity that naturally comes with working at an early-stage startup.

At Dovetail, we’re passionate about building and fostering an environment where every team member feels supported and valued. We celebrate individualism, welcoming everyone to show up as their authentic selves every day. It’s no secret that diversity builds the best teams, large or small, so we highly encourage applications from people who identify as part of an under-represented group. Please take a peek at Dovetail’s commitment to Program 50/50 and hear why we’re officially a Great Place to Work on our careers page for more info!

Benefits

• We put our money where our mouth is. No matter your role, we provide equity for all along with competitive salaries. See your investment grow as Dovetail grows.
• We offer an inclusive framework of 20 weeks equal paid leave to support new parents. Every family is unique, so you make the call how you’d like to take care of what matters most.
• Enjoy ad-hoc KitKat days to take a step back and spend it however you like. Hit the beach, spend time with your family, pick up that hobby you’ve been meaning to try, or anything in between!
• Take a course, attend a lunch and learn, or head to a conference. We love to support you any way we can, so expect Dovetail to be your #1 fan when it comes to achieving your career goals.
• We’ve got you covered for 100% of the premium plans across medical, dental and vision. We also believe that everyone has the right to mental wellness and support. So every Dovetailer has access to Uprise (Employee Assistance Program) for themselves as well as their families.