Sales Development Representative

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

This role is only accepting applicants in the Minneapolis, Minnesota area as it is a mandatory hybrid role.

Position Description:

PAR is seeking a Sales Development Representative to drive top-of-funnel growth within target restaurant brands. In this role, you will use internal and external tools to build and clean targeting databases, prospect and qualify incremental sales leads at cold or inactive accounts in partnership with the account team, and develop the sales skills and product, industry and competitive knowledge to prepare for your next role. As an instrumental member of the sales team, you will play an active and visible part in PAR’s growth.

Position Location: Minneapolis, MN (Hybrid)

Reports To: Manager, Sales Development Representatives

What We’re Looking For:

• Results-driven: you want to play an active and visible role in our growth

• Gritty and relentless: you thrive in challenging, fast-paced environments

• Self-motivated: a team player with high attention to detail and the ability to multi-task

• A finder of a way: you maintain a positive attitude, a strong desire to win and the ability to embrace ambiguity, and you identify new opportunities, growth areas, trends, customers, products and services

• A student of the game: a life-long learner who is open to receiving and acting on feedback, and who is or quickly becomes an expert in restaurant operations, loss prevention, analytics and SaaS

• Someone who controls the controllables: you think and act strategically, adjust to meet business needs and work independently

• A diverse perspective: you clearly communicate (orally and in writing) business issues and technical information to individuals with varied levels of expertise

Additional skills:

• Expert user of technology, specifically MS Office, Outlook and Salesforce

• Ability to absorb, rehearse, test, repeat and consistently perform business development sales functions

Unleash your potential: What you will be doing and owning:

• Own top-of-funnel activities to drive new business within target brands, meeting or exceeding targets and quotas

• Book qualified meetings with target accounts, aligned to our ideal customer profile (ICP) and territory strategy

• Complete more than 300 outbound calls and send more than 300 outbound emails per week as part of structured, multi-touch outreach sequences

• Execute daily outbound prospecting via phone, email and other approved channels to cold, warm and inactive accounts, following defined cadences to uncover business needs and secure qualified discovery meetings

• Research accounts and contacts prior to outreach to personalize messaging and improve engagement and conversion rates

• Leverage internal and external tools to drive research and to build and clean targeting lists and databases

• Respond to all inbound inquiries and web leads, qualifying prospects in partnership with the account team

• Qualify and pass sales-accepted leads to Account Executives, collaborating closely to ensure a smooth handoff of qualified meetings

• Orchestrate resources, both internal and external, throughout the sales and qualification process

• Accurately and promptly log all calls, emails, activities, notes and outcomes, and capture all account, opportunity and partner information, in Salesforce

• Speak the language of our customers by communicating technical, industry and market facts to position PAR as a best-in-class solution that delivers material economic results

• Prioritize daily activities to consistently meet outreach, meeting and service level expectations, and regularly review activity and pipeline metrics to identify performance gaps and refine outreach strategy

• Participate in call coaching, training sessions, team meetings and feedback reviews to continuously improve messaging, objection handling and discovery skills

• Maintain in-depth product, industry trend, competitive and technical knowledge to prepare for your next role

AI Integration:

• Leverage AI tools to research accounts, personalize outreach at scale, and improve prospecting efficiency and meeting conversion.

Interview Process:

• Interview #1: Phone or Video Screen with Talent Acquisition Team

• Interview #2: Video interview with the Hiring Manager (via MS Teams)

• Interview #3: Video interview with the Team (via MS Teams)

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact [email protected]. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.