Sales Development Representative

Posted One Month Ago
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Portsmouth, NH, USA
In-Office
Junior
Software
The Role
The Sales Development Representative fuels revenue growth by identifying, nurturing, qualifying, and advancing B2B sales opportunities. Responsibilities include prospecting through phone, email, video, and social channels; qualifying customer needs; communicating product value; scheduling sales meetings; maintaining pipeline quality; meeting monthly attainment goals; documenting activity in Salesforce; and ensuring smooth handoffs to account executives.
Summary Generated by Built In
Why Choose Bottomline?

Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!

About Bottomline

Bottomline is a global leader in business payments and cash management solutions. We help businesses and financial institutions transform the way they pay, get paid, optimize cash flow, and reduce financial risk through innovative technology and automation.

As we continue to grow, we're looking for ambitious, curious, and motivated Sales Development Representatives to join our North America team and help create new business opportunities across our target markets.

Role Overview

The Sales Development Representative (SDR) is responsible for generating qualified sales opportunities for aligned Sales and Account Management teams through outbound prospecting, inbound lead follow-up, and strategic account engagement.

This role is ideal for someone who enjoys building relationships, connecting with senior decision-makers, and creating opportunities through a combination of phone, email, social selling, AI-powered prospecting, and account-based outreach.

Key Responsibilities

  • Identify, research, and engage target accounts and key decision-makers.
  • Generate qualified meetings and sales opportunities for Sales and Account Management.
  • Execute outbound prospecting through calls, emails, LinkedIn, and multi-channel sales sequences.
  • Follow up promptly on marketing-generated leads, event attendees, webinar registrants, and content syndication inquiries.
  • Develop a strong understanding of Bottomline's solutions, industry challenges, and customer value propositions.
  • Collaborate closely with Sales, Marketing, Customer Success, Solution Consultants and Account Management teams.
  • Maintain accurate prospect and activity records within CRM systems.
  • Leverage AI tools and sales technology platforms to improve prospecting efficiency and personalization.
  • Consistently achieve and exceed monthly and quarterly activity and pipeline targets.
  • Participate in training, coaching, and ongoing sales enablement programs.

What We're Looking For

Essential Skills & Experience

  • Previous experience in sales, business development, customer-facing, or prospecting roles.
  • Strong communication and interpersonal skills.
  • Confidence engaging with senior business stakeholders.
  • Highly motivated with a proactive and resilient mindset.
  • Excellent organizational and time-management skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Comfortable working with sales tools and CRM platforms.

Preferred Experience ("nice to have" not essential)

  • Experience within SaaS, fintech, payments, banking, ERP, finance, or technology industries.
  • Familiarity with Salesforce, LinkedIn Sales Navigator, Zoom Info, Nooks or similar sales engagement tools.
  • Experience using AI tools to support prospect research and outreach personalization.
  • Understanding of MEDDPICC, BANT, or enterprise sales methodologies.

Success Measures

Success in this role will be measured by:

  • Qualified meetings
  • Sales opportunities generated
  • Pipeline created
  • Conversion rates across the sales funnel
  • Account engagement levels
  • Activity quality and consistency
  • Contribution to team and company goals

What Success Looks Like

In your first 12 months, you will:

  • Build a strong understanding of Bottomline's solutions and ideal customer profiles.
  • Consistently achieve activity and meeting targets.
  • Create meaningful pipeline opportunities for the sales team.
  • Develop trusted relationships with prospects and internal stakeholders.
  • Become a subject matter expert in your assigned market and territory.

Why Join Bottomline?

  • Industry-leading payments and cash management solutions.
  • Career progression opportunities within Sales and Revenue teams.
  • Ongoing coaching, development, and enablement.
  • Collaborative, supportive, and high-performing culture.
  • Access to modern sales technology and AI-driven tools.
  • Competitive salary, commission, and benefits package.

We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

Skills Required

  • 2+ years of BDR, SDR, inside sales, or relevant B2B sales and lead generation experience
  • Experience with inbound lead nurturing, account-based marketing, and cold calling
  • Ability to build and sustain a quality prospect pipeline
  • Experience with prospecting tools such as ZoomInfo, D&B, LinkedIn, Outreach.io, or Drift
  • Experience with CRM software, ideally Salesforce.com
  • Strong listening, probing, communication, and relationship-building skills
  • Ability to identify and engage champions, decision makers, economic buyers, and influencers
  • Ability to work in a fast-paced, competitive sales environment
  • Strong written communication skills and ability to draft email and LinkedIn messages
  • Exceptional phone etiquette and willingness to make daily phone calls
  • Adaptability, optimism, resilience, and ability to think strategically and tactically
  • B2B technology or banking industry experience

Bottomline Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bottomline Technologies and has not been reviewed or approved by Bottomline Technologies.

  • Healthcare Strength — Comprehensive medical, dental, vision, and mental‑health/EAP coverage is available, with recent changes to U.S. medical partners intended to improve access and value.
  • Leave & Time Off Breadth — Paid holidays, sick time, bereavement, generous PTO, and parental/family medical leave are included and positioned as core parts of the offering.
  • Retirement Support — A 401(k) program is provided, with indications of employer match supporting longer‑term savings.

Bottomline Technologies Insights

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The Company
HQ: Portsmouth, NH
5,395 Employees
Year Founded: 1989

What We Do

Bottomline (NASDAQ: EPAY) makes complex business payments simple, smart, and secure. Corporations and banks rely on Bottomline for domestic and international payments, efficient cash management, automated workflows for payment processing and bill review, and state of the art fraud detection, behavioral analytics and regulatory compliance solutions. Thousands of corporations around the world benefit from Bottomline solutions. Headquartered in Portsmouth, NH, Bottomline delights customers through offices across the U.S., Europe, and Asia-Pacific.

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