Sales Development Representative

Posted 2 Days Ago
Be an Early Applicant
Sydney, New South Wales, AUS
Hybrid
Entry level
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
Our mission is to simplify IT operations, making IT teams more efficient and users more productive.
The Role
Researches and contacts prospective clients across APAC through cold calls, email, and social outreach. Qualifies leads, educates prospects, schedules demos for Account Executives, maintains lead and opportunity data in Salesforce, and meets activity quotas and KPIs. The role requires strong communication, resilience, organization, consultative prospecting, analytical listening, technical aptitude, and willingness to learn in a quota-driven environment.
Summary Generated by Built In
About the Role
As a Sales Development Representative, you will research potential clients, connect with and educate prospects, and qualify leads, throughout the APAC region. You will do this through outreach in the form of cold calls, emails, or social networking with the purpose of scheduling demos for your Account Executive.
 
** We have built a team of successful SDRs coming from a wide variety of backgrounds- teachers, baristas, car salespeople, firefighters, recent grads, etc. If you have a deep passion for sales and are excited to kickstart your tech sales career - we would love to have you apply!  **
 
Location Sydney, NSW (North Sydney) - Hybrid, in office on Monday, Wednesday, and Friday plus additional days as required
What You’ll be Doing
  • Grow your individual book of business by proactively generating new qualified leads
  • Identify, connect with, qualify, sort, and track leads
  • Hustle to achieve and exceed various core metrics, quotas, and KPIs as set by your manager, such as a minimum number of daily cold calls, emails, etc.
  • Display exceptional cold-call prospecting using consultative phone skills, including the ability to clearly articulate, inspire, project confidence, influence, overcome objections, and remain resilient throughout
  • Utilise Salesforce to ensure activities are documented properly, contact information remains updated, opportunities are forecast accurately, and adequate information regarding the prospect and/or opportunity is communicated
  • Maintain knowledge of market conditions and competitive activities
  • Other duties as needed
 
About You
  • Competitive eagerness to set yourself apart and achieve success
  • Aggressive, energetic self-starter who enjoys working in a quota-driven environment, works well under pressure, and enjoys being on a large team
  • Superior verbal and written communication skills via phone and email, with a keen attention to detail and excellent follow-up skills
  • Excellent listening and analytical skills to assess the interests of prospects
  • Experience meeting minimum call volume and/or talk-time goals
  • Strong organisational skills and ability to manage time and workload
  • Technical aptitude and the ability to successfully demonstrate and convey the value proposition behind NinjaOne’s IT management software
  • Coachable and eager to learn, with a solid work ethic and positive attitude
  • Ability to work independently, prioritize tasks, honor rules of engagement, and follow policies, processes, and procedures
  • Bonus Skills include experience with Salesforce (or other CRM), SalesLoft, and other sales tools; as well as experience specifically working in or with, or selling, to IT departments, Resellers, MSPs, and Director/C-Level IT executives
  • No degree requirement
 
About Us
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. ​

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organisations give employees a great technology experience at work. ​NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
 
What You’ll Love
  • We are a collaborative, kind, and curious community
  • We prioritise your work/life balance offering a hybrid work environment and free in-office lunches throughout the week
  • We reward your work with opportunity for growth and advancement
  • Grow personally and together with one of the fastest growing companies globally
  • Develop your skills through our renowned training platform
  • Receive competitive compensation
  • Collaborate with an amazing international workforce
     

Additional Information
This position is NOT eligible for Visa sponsorship.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
 
#BI-Hybrid
#LI-Hybrid
#LI-PV1

Skills Required

  • Strong verbal and written communication skills via phone and email
  • Excellent listening and analytical skills
  • Experience meeting minimum call volume or talk-time goals
  • Strong organizational skills and ability to manage time and workload
  • Technical aptitude and ability to convey the value of IT management software
  • Ability to work independently, prioritize tasks, and follow policies and procedures
  • Competitive, energetic, self-starting attitude in a quota-driven environment
  • Coachable, eager to learn, with a strong work ethic and positive attitude
  • Experience with Salesforce or another CRM
  • Experience with SalesLoft and other sales tools
  • Experience working with or selling to IT departments, resellers, MSPs, or senior IT executives
  • No degree required

NinjaOne Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NinjaOne and has not been reviewed or approved by NinjaOne.

  • Healthcare Strength Health coverage spans medical, dental, and vision with a notable employer premium contribution, alongside mental-health and wellness programs. This combination indicates robust support for routine and preventive care.
  • Leave & Time Off Breadth Policies highlight unlimited or flexible PTO alongside paid holidays and sick time, as well as generous parental leave. Flexible scheduling and hybrid/remote options reinforce time-off usability.
  • Fair & Transparent Compensation Pay is characterized as decent to good overall and competitive for many engineering and senior IC roles. Publicly posted ranges and salary snapshots align to market-typical totals in several functions.

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The Company
HQ: Austin, TX
2,000 Employees
Year Founded: 2013

What We Do

NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform simplifies endpoint management, patching, and visibility for environments at any scale. It is proven to increase productivity, reduce security risk, and lower costs. 

Why Work With Us

NinjaOne is proud to be an independent, founder-led company. NinjaOne is filled with passionate, driven people of all backgrounds. We’re proud to celebrate our differences and build a company based on integrity, inclusion and acceptance. We invest in our staff and implement a policy of transparency with a flat organizational structure.

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