At Kody, we are redefining automation and technology solutions for the hospitality and commercial sectors. We empower businesses to elevate efficiency, lower operational costs, and deliver superior customer experiences. As we continue our rapid expansion, we are looking for a high-energy, ambitious, and results-driven Sales Development Representative (SDR) to join our dynamic growth team.
Key Responsibilities
- Outbound Lead Generation: Identify and target potential enterprise clients (hotels, restaurants, commercial properties, etc.) through structured cold outreach, including cold calling, LinkedIn networking, and tailored email campaigns.
- Qualification & Discovery: Engage with key decision-makers, understand their operational pain points, and qualify prospective leads to build a healthy pipeline.
- Opportunity Handoff: Schedule qualified discovery calls and demo meetings for Account Managers(AMs) / Business Development (BDs)/ Sales Managers, ensuring smooth handoff and complete context.
- Pipeline & CRM Management: Accurately track all sales activities, prospect details, and interactions in the CRM system to ensure transparent data and reporting.
- Market Insights: Gather feedback from initial conversations to help refine value propositions, scripts, and target account lists in collaboration with Marketing and Product teams.
Requirements
- Experience: 1–3 years of experience in Sales Development (SDR/BDR), Outbound Lead Generation, or Telesales, ideally in B2B SaaS, Hospitality Tech, Robotics, or Commercial Automation. (Energetic fresh graduates with strong sales drive are also welcome!)
- Mindset & Drive: High "Hunter" mentality, resilient against rejections, goal-oriented, and comfortable with cold outreach targets (e.g., volume of cold calls/emails).
- Communication Skills: Outstanding verbal and written communication skills with the ability to articulate value propositions clearly and concisely.
- Language Proficiency: Fluent in English. Cantonese / Mandarin (depending on target markets, e.g., APAC vs. EMEA) would be a bonus for this position.
- Sales Tech Stack: Familiarity with CRM systems (HubSpot / Salesforce) and outreach tools is a plus.
Benefits
- Competitive Compensation: Base Salary + Uncapped Commission / Performance Bonus
- Clear Career Path: Direct track to Account Executive (AE), Account Manager (AM), or SDR Team Lead within 12–18 months based on performance
- Dynamic & Innovative Culture: Fast-paced, supportive, and technology-driven work environment.
Skills Required
- 1-3 years experience in Sales Development (SDR/BDR), Outbound Lead Generation, or Telesales
- Experience in B2B SaaS, Hospitality Tech, Robotics, or Commercial Automation
- Hunter mentality, resilient to rejection, target-driven
- Outstanding verbal and written communication skills
- Fluent in English
- Cantonese or Mandarin proficiency (bonus depending on target market)
- Familiarity with CRM systems (HubSpot or Salesforce) and outreach tools
- Ability to manage pipeline and accurately track sales activities in a CRM
- Experience with cold calling, LinkedIn networking, and tailored email campaigns
What We Do
Kody is on a mission to make in-person payment acceptance easy. Today, paying in person presents common problems for businesses, such as high costs, long queues, and limited choice of payment methods. Kody fully integrates the payment ecosystem. This way, businesses can offer customers more control over their payment choices to make transactions quicker and simpler. Founded by a small group of final-year high school students and launched in July 2022, 24-year-old founder Yoyo Chang (CEO) studied at the University of Cambridge & York whilst raising US$10M. Today, Kody's platform is growing to connect millions of end-users with venues all over the world.
