Sales Development Representative (US)

Posted 3 Days Ago
Austin, TX
Hybrid
75K-125K Annually
Entry level
Information Technology • Software
The Role
As a Sales Development Representative, you will book meetings for Account Executives, conduct outreach across channels, and manage the pipeline in Salesforce, all while communicating with potential customers about accessibility and compliance.
Summary Generated by Built In
Help make the web better for everyone

We’re a fast-growing, profitable, self-funded SaaS platform with 4.8★ customer love and a 4.9★ team score. Right now, we build software that helps organisations create accessible, fast, high-quality websites. Our customers include Fortune 500 Global companies, universities, local and state government agencies, and so much more.

We are hiring an SDR who opens doors, starts sharp conversations, and creates qualified pipeline for our AEs.

Where you will work

You will spend 3 days per week in our downtown Austin office in the historic Littlefield Building, with the remaining days for focused work. We value time together for coaching, collaboration, and learning from one another. We also operate globally with teams in the UK, Denmark, Germany, and Australia.

What you will do
  • Book qualified first meetings for our Account Executives across public and private sectors

  • Run thoughtful multi-channel outreach by phone, email, and LinkedIn that speaks to real problems customers care about: accessibility, UX, performance, and compliance

  • Research accounts, personalise messages, and ask clear discovery questions to uncover need and urgency

  • Keep your pipeline clean in Salesforce and partner closely with Marketing on targeted campaigns

  • Communicate customer outcomes simply and confidently

About you
  • You are coachable, curious, and eager to learn. No prior SDR or BDR experience required

  • Organized, open to feedback, and comfortable picking up modern sales tools quickly, Salesforce experience is a plus

  • Confident on the phone, crisp in writing, and strong at building rapport quickly

  • Resilient, competitive, and motivated by clear targets and career growth

  • You have a legal right to work in the United States without employer sponsorship, you are fluent in English, and you can commute to our Austin office three days per week

Compensation
  • Base salary: $45,000 to $70,000

  • OTE: $75,000 to $125,000, uncapped commission with accelerators and real potential to earn more

What is in it for you
  • Structured onboarding and ramp: clear playbooks, talk tracks, and product enablement so you can book quality meetings quickly

  • Coaching that compounds: weekly call reviews, regular feedback, and peer learning with experienced AEs and leaders

  • Career progression that is real: a transparent path to Account Executive or SDR Team Lead based on performance, with milestones that show what good looks like

  • Meaningful work: help organisations make their websites more accessible and user friendly for everyone

  • Collaboration and impact: tight partnership with Marketing and Customer Success, exposure to larger deals as you grow

Perks
  • A shiny new MacBook

  • 20 days paid time off plus US public holidays, increasing with tenure

  • Medical, Dental, and Vision coverage, plus Wellness Allowance

  • 401(k) with company match and paid parental leave

  • Casual dress code, flexible schedule, weekly paid lunches, and monthly company outings

Top Skills

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The Company
HQ: Pride Park
52 Employees
Year Founded: 2001

What We Do

Silktide makes software to understand and improve websites, covering accessibility, SEO, UX, data privacy, and more. Our platform is used by organizations around the world to review millions of websites every year.

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