The Role
Conduct outbound prospecting through calls and email, communicate Canary’s value proposition, qualify decision-makers, and generate sales-qualified leads against quota. Research prospects using sales tools, manage leads and pipeline in Salesforce, collaborate with Account Executives, and improve sales development processes through training, knowledge sharing, and process optimization.
Summary Generated by Built In
About Us
Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.
Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
Join us in shaping the future of hospitality!
About the Role
We are seeking a highly motivated Sales Development Representative (SDR) to help our growing company drive new customer acquisition. This is an excellent opportunity for a self-starter that is looking to grow their sales career at a fast-paced tech company. This role will provide a career path in outbound sales for a talented individual. A successful candidate will have a positive phone presence, be fluid, and be able to think on your feet while presenting a confident pitch to engage the opportunity. You’ll bring a strong mentality to each day and be open to immediately applying advice. If you feel that you understand this role and are prepared to take on this crucial responsibility, we would love to work with you.
Responsibilities
- Conduct persistent outreach to targeted prospects (dials/email)
- Communicate our value proposition to decision makers and qualify them for potential sales opportunities
- Deliver against a quota for qualified leads
- Leverage prospecting tools to research companies and identify key decision makers
- Collaborate closely with our Account Executives to help them close accounts and accelerate pipeline growth
- Contribute towards optimizing our approach towards sales development to drive ongoing improvement
- Leverage Salesforce for lead and pipeline management, and sales forecasting
- Participate in knowledge sharing, training updates and process optimization
Qualifications
- 1+ years of work experience
- Prior experience as an SDR (preferred but not required)
- Prior experience in hospitality, software, or sales (preferred but not required)
- Ability to adapt easily to new situations and eager to learn/contribute
- Experience qualifying leads (preferred)
- Excellent verbal and written communication skills
- Grit – dialing and being an SDR takes emotional strength and you either have it or you don’t
- Determined to exceed goals on a weekly basis and have self-accountability
- Assertive, persistent, persuasive, and a good listener
- Smart and confident to build successful client relationships and overcome objections/rejections over the phone
We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
Skills Required
- At least 1 year of work experience
- Prior Sales Development Representative experience
- Prior experience in hospitality, software, or sales
- Ability to adapt easily to new situations and eagerness to learn and contribute
- Experience qualifying leads
- Excellent verbal and written communication skills
- Grit and emotional strength for persistent outbound calling
- Determination to exceed weekly goals and maintain self-accountability
- Assertive, persistent, persuasive, and strong listening skills
- Confidence and ability to build client relationships and overcome phone objections and rejection
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The Company
What We Do
Canary Technologies is a leader in hospitality technology that provides hoteliers with easy, intuitive, and secure solutions to help hotels provide an ideal guest experience.
