Flutterwave was founded on the principle that every African must be able to participate and thrive in the global economy. To achieve this objective, we have built a trusted payment infrastructure that allows consumers and businesses (African and International) make and receive payments in a convenient borderless manner.
The role: Flutterwave is looking for a Sales Development Representative (SDR) with strong knowledge of the UK market to join our Enterprise Sales team. As an SDR you will be responsible for identifying potential customers in the UK, generating new business opportunities, and managing leads through the sales pipeline and setting up our sales closers for success. As the first line of communication with Flutterwave’s UK prospects, the ideal candidate will have a thorough understanding of the sales process and of how UK businesses evaluate and buy payment solutions, and will excel at researching and qualifying leads, starting new relationships and showcasing Flutterwave’s offerings to prospects in a persuasive way.
We are looking for someone who has excellent communication skills, a strong work ethic, and a proven track record of success in sales. If you are self-motivated and have a passion for sales, we would love to hear from you.
What Your Day-to-Day Activities Will Be Like
- Generate leads to manage and maintain a pipeline of interested UK-based prospects to create new business opportunities for Flutterwave
- Run multi-channel outbound outreach (email, phone and LinkedIn) to UK decision-makers, working to UK business hours and observing UK direct-marketing rules
- Build nurturing relationships with customers to identify their potential needs and qualify their interests and viability to drive sales
- Move solid leads through the funnel, connecting them to a salesperson, and arranging in-person meetings, emails, or phone calls
- Collaborate with the sales team to develop strategies for reaching sales targets in the UK market
- Develop sales strategies tailored to the UK market to draw in potential buyers and solicit new potential customers
- Follow up with potential customers who expressed interest but did not purchase our services
- Identify best practices, including UK-specific outreach approaches, to refine Flutterwave’s lead-generation playbook
- Stay up-to-date on UK market trends, competition, regulatory changes and industry developments, particularly in payments, fintech and cross-border payments into Africa
- Partner cross-functionally with internal stakeholders to streamline client onboarding and deliver a seamless initial customer experience
- Manage a small portfolio of existing UK-based Flutterwave Enterprise clients to support administrative functions, FX trading and also identify cross selling opportunities
- Ensure personal information of customers, employees, and other individuals the company conducts business with is processed and protected in line with applicable data privacy policies, privacy laws (including the UK GDPR and PECR), and global best practices
Required competency and skillset to be a waver
- 5-9 years of experience as a sales development representative, with a track record of exceeding lead targets and sales quota
- Demonstrable knowledge of the UK market, including its business landscape, payments and fintech ecosystem, and the buying behavior of UK merchants and enterprises
- Experience prospecting into UK-based businesses; an existing network in UK payments, fintech, e-commerce, travel or Africa-focused corridors is an advantage
- Working awareness of the UK regulatory environment relevant to payments and outbound sales (e.g. FCA, UK GDPR, PECR)
- Proficiency in customer relationship management (CRM) software
- Strong verbal and written communication skills
- Ability to build and maintain relationships with potential customers
- Knowledge of sales techniques and strategies
- Strong problem-solving, negotiation skills and analytical skills
- Time management and organizational skills
- Ability to work independently and as part of a team, and to work UK business hours
- A desire to learn and grow within the sales organization
- Bachelor’s degree in business, sales or a related field
Click here for the Recruitment Privacy Notice and Flutterwave Privacy Policy
Skills Required
- 5–9 years of experience as a sales development representative with a record of exceeding lead targets and sales quota
- Demonstrable knowledge of the UK market, payments and fintech ecosystem, and UK merchant and enterprise buying behavior
- Experience prospecting into UK-based businesses
- Awareness of UK payments and outbound-sales regulations, including FCA, UK GDPR, and PECR
- Proficiency in customer relationship management software
- Strong verbal and written communication skills
- Ability to build and maintain relationships with potential customers
- Knowledge of sales techniques and strategies
- Strong problem-solving, negotiation, and analytical skills
- Time-management and organizational skills
- Ability to work independently and collaboratively
- Ability to work UK business hours
- Bachelor’s degree in business, sales, or a related field
- Existing network in UK payments, fintech, e-commerce, travel, or Africa-focused corridors
What We Do
At Flutterwave, we are on a mission to build payments infrastructure to connect Africa to the global economy. We do this by building technology, tools, and infrastructure for businesses and banks who want to provide a more seamless and secure payments experience for their customers. Founded in 2016 by a team of African finance and technology veterans from Standard Bank, PayPal, Google Wallet amongst others. Flutterwave has grown to become one of the fastest growing payments companies in the world. Since inception Flutterwave has processed close to $2 billion in payments and 25 million transactions across over 33 African countries where it currently operates. It has attracted significant investment from experienced Fintech investors such as Ycombinator Continuity Fund (investors in Stripe), Greycroft (investors in Braintree and Venmo), Greenvisor Capital, Omidyar Network, and Glynn Capital amongst others. In 2017 Flutterwave was named Africa’s best fintech company at the Apps Africa Innovation Awards.
