Insider One Jobs

Sales Development Representative - Thailand

Insider One

Sales Development Representative - Thailand

Reposted 16 Days Ago

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Bangkok, Phra Nakhon, Bangkok, THA

Hybrid

Entry level

Marketing Tech • Software • Conversational AI • Generative AI

The #1 platform that brings everything marketing and customer engagement teams need in one place, to become unstoppable.

The Role

The Sales Development Representative will identify sales opportunities, engage with prospects through calls and emails, understand customer needs, and maintain a database of prospects. The role requires strong communication skills and the ability to multitask in a fast-paced environment.

Summary Generated by Built In

Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

About us

Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable.

Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search.

We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on.

Insider One was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world. Loved by customers, recognized by analysts, we are the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need. Don’t just take our word for it — see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves.

From day one, Insider One’s mission has not only been to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM.

Behind all these achievements is an exceptionally talented, visionary team of overachievers that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading.

So… you’re wondering what is this role about?

To be honest, we are not looking for an Inside Sales Specialist, that’s merely a title. What we are looking for is Hunger! For people who are hungry to go out a play in the major leagues even though they have no name, to sit down and drive results that create an impact, and to go out of their way to get things done when it matters most. We’re looking for freshers who possess the energy, the passion, the drive, but most importantly, the desire to prove themselves and create an impact.

The Sales Development Specialist is a role that can be considered the backbone of sales at Insider One. A crucial part of this role is to identify and reach out to prospective sales opportunities. This is where our ‘growth’ begins.

We also realize that most Job Descriptions almost always sound like the description of an A-380 but when you’ve arrived at the airport what you find is a Cessna twin-seater!

We want to write a JD that’s realistic and as close to the real thing as possible.

How can we do this? So, we thought about it and realized that the best JD for this role is one that comes from the insights of other Business Development Specialists.

What You Will Do

Source new sales opportunities through inbound lead follow-ups and outbound cold calls and emails.
Understand customer needs and identify how our solutions can address them.
Conduct account research, identify key stakeholders, and generate interest effectively.
Manage multiple tasks simultaneously and prioritize workload efficiently.
Demonstrate strong oral and written communication skills in all interactions.
Maintain, organize, and expand a high-quality database of prospects within your assigned scope.

What You Will Need

New graduates are highly encouraged;
University degree in related fields;
Inside sales experience is a plus;
Good exposure to the e-commerce society will be an advantage;
Ability to multi-task and manage time effectively;
Excellent oral and written communication skills;
Should be creative about researching markets, identifying key players, and generating leads;
You’re a natural around the phone, and dialing dozens of numbers a day is a piece of cake for you;
Ability to be flexible and adapt quickly in a fast-paced, start-up environment;
Strong problem identification and objection-resolution skills;
Preferably digital marketing–related experience in a customer-oriented position;

What We Offer

Be part of a diverse team that’s as global as it gets — where every voice is heard and 50+ nationalities build together.
Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills.
Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru.
Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build.
Help build the team you want to work with and enjoy rewarding referral bonuses.
Opportunities to give back to your community through volunteering and purpose-driven social impact projects.
From global retreats to team-building activities, expect year-round events that turn into lifelong memories.

We aren't just hiring for a position; we are hiring for a mission — a mission to build a lasting legacy that will set the benchmark for the most progressive tech companies out there.

To do this, we are looking for exceptional talent to join a community of good-hearted individuals who take high ownership and are relentlessly driven to go the extra mile.

If this sounds like who you are and where you aspire to be, we are excited to meet you.

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

Please follow Insider One on LinkedIn, Instagram, X, Facebook and Medium!

Skills Required

University degree in related fields
Inside sales experience
Exposure to e-commerce society
Excellent oral and written communication skills
Experience in a customer-oriented position

Insider One Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Insider One and has not been reviewed or approved by Insider One.

Fair & Transparent Compensation — Pay sentiment trends generally positive overall, with pay described as competitive in some roles and markets. Recent role-specific ranges and compensation benchmarks suggest market-aligned pay bands in several functions.
Strong & Reliable Incentives — Bonus structures and performance-linked earnings potential appear to meaningfully increase total compensation, particularly in commercial roles. Variable pay and commission mechanics are portrayed as providing upside when targets are achieved.
Leave & Time Off Breadth — Time-off policies are described as generous, including an unlimited PTO approach and in some cases additional holiday time. Flexible working hours also contribute to perceived time-off and flexibility value.

Learn more about Insider One's Compensation & Benefits →

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The Company

HQ: Singapore

1,512 Employees

Year Founded: 2012

What We Do

Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. Insider One provides the ultimate vendor experience, proven in fifteen industries and more than 30 countries for more than a decade, to help teams be first, be focused, and be progressive, redefining what it means to lead in customer engagement. Trusted by 2,000+ customers, including some of the world’s most loved brands like Samsung, L’Oréal, Unilever, Allianz, ING Group, Toyota, Singapore Airlines, and GAP, to accelerate growth, build customer love, and become a market leader. Loved by customers, recognized by analysts, Insider One is the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need, including AI, Customer Data Management, Cross-Channel Journey Orchestration, and Personalization, offering brands unrivaled product excellence within a single consolidated platform. Accolades include: - Leader in the IDC MarketScape: Worldwide AI-Enabled Marketing Platforms for Enterprise Companies 2025 - Leader in the Gartner Magic Quadrant for Personalization Engines, 2025 - #1 Customer Choice: 2025 Gartner Voice of the Customer for Personalization Engines - Leader in the Forrester Wave for Experience Optimization Platforms, Q4 2024 - The Gartner Customers’ Choice for Multichannel Marketing Hubs in 2025 - The #1 G2 Leader in 11 categories, including CDP, Personalization Engines, Mobile Marketing, Customer Journey Analytics, SMS Marketing, WhatsApp Marketing, eCommerce Search, and eCommerce Personalization, with a perfect 100/100 user satisfaction score.