Sales Development Representative (SDR)
Location: USA – Remote, Country-Specific
(Please note: Applicants must currently reside in the USA with valid right to work. Occasional travel to client sites may be required.)
About Us
Quantanite is a global customer experience and digital solutions partner that blends cutting-edge AI with the human touch. Headquartered in London and operating across four continents, our teams support fast-growing global brands by helping them scale smarter, sell more effectively, and deliver exceptional outcomes.
We’re not a traditional outsourcing business. We partner closely with our clients to rethink processes, unlock growth, and build high-performing teams supported by smart technology and strong human capability. If you’re looking for a role where performance, learning, and progression genuinely matter, you’ll feel right at home here.
Position Overview
The Sales Development Representative (SDR) plays a critical role in driving new business opportunities for Quantanite by identifying, engaging, and qualifying prospective clients. Reporting into the Sales Leadership function, the SDR is responsible for building a strong pipeline through outbound prospecting, lead qualification, and appointment setting.
This is a target-driven, commercially focused role suited to individuals who are resilient, organised, and motivated by results. You’ll work closely with Sales Managers, Account Executives, and internal stakeholders to ensure high-quality leads are converted into meaningful sales conversations.
Key Responsibilities
Core Sales & Lead Generation
- Proactively identify and research prospective clients using multiple sourcing channels (cold calling, email, LinkedIn, referrals, and sales tools).
- Execute outbound prospecting campaigns to generate qualified sales leads and book meetings for the sales team.
- Engage prospects professionally to understand their needs, challenges, and buying intent.
- Qualify leads against agreed criteria before passing opportunities to the appropriate sales stakeholders.
- Maintain consistent follow-up to nurture leads and maximise conversion opportunities.
CRM, Tools & Data Management
- Accurately log all prospect interactions, activities, and outcomes in the CRM system.
- Maintain up-to-date and high-quality pipeline data to support reporting and forecasting.
- Utilise approved sales tools and platforms (e.g., CRM, LinkedIn, email automation tools) effectively and compliantly.
Collaboration & Continuous Improvement
- Work closely with Sales, Marketing, and Operations teams to align messaging and targeting.
- Participate in sales meetings, coaching sessions, and performance reviews.
- Actively seek feedback and continuously refine outreach techniques and messaging.
- Stay informed on Quantanite’s service offerings, value propositions, and target markets.
Qualifications
Essential
- Minimum 3–5 years’ experience in a sales development, lead generation, or outbound sales environment.
- Strong verbal and written English communication skills.
- Proven ability to work in a target-driven, high-volume environment.
- High level of organisation, time management, and attention to detail.
- Comfortable using CRM systems and standard business tools (Google Workspace / MS Office).
Preferred
- Exposure to B2B sales, professional services, BPO, CX, or technology-enabled services (not SAAS sales).
- Experience using tools such as HubSpot, SalesLoft, LinkedIn Sales Navigator, or similar platforms.
- Relevant tertiary qualification in Business, Marketing, or a related field.
What We Offer
- Career Development: Structured coaching, training, and clear progression opportunities within Sales or broader commercial functions.
- Performance-Driven Culture: A results-focused environment that recognises effort, growth, and impact.
- Collaborative Team: Work alongside experienced sales and commercial professionals across global markets.
- Global Exposure: Engage with international clients and contribute to global growth initiatives.
- Supportive Environment: The tools, structure, and leadership needed to succeed in a demanding sales role.
Quantanite is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Top Skills
What We Do
We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them. The value of human touch is irreplaceable, so MöBIUS, our Conversational Gen AI chatbot, can fully automate or play a supporting role across end-to-end customer journeys. Whether you prefer the tradition of human-centric services, the efficiency of fully autonomous solutions, or a seamlessly blended approach, we’ve got you covered. When the human touch is needed, MöBIUS enhances our agents’ performance and amplifies their empathy. With productivity gains and automation, we save time for the human conversations that matter.
Over the past decade, we’ve supported businesses by successfully applying our people and expertise to their diverse range of industries and use cases. Delivering simplified operations and improved customer experiences that allow our customers to focus their time on the things that matter to them.
Our expertise stems from an in-depth understanding of customer needs, technology, markets, and constantly adapt to help our customers navigate difficult challenges.
To learn more visit us at www.quantanite.com.
