Sales Development Representative (SDR)

About Decagon

Decagon is building the most advanced conversational AI agents for the enterprise. Since starting the company, we've been on a tear, winning over customers like Duolingo, Notion, Rippling, Eventbrite, Webflow, BILT and many more. Our AI agents provide a human-like customer support experience that enables enterprises to better serve their customers and efficiently manage their customer experience organizations.

We've raised $100M in total funding from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels, including the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.

We’re looking for a driven, high-energy Sales Development Representative (SDR) to join our expanding Go-To-Market team. As an SDR, you’ll play an essential role in growing our customer base by identifying and qualifying new sales opportunities for our groundbreaking AI solution.

This role is perfect for someone looking to kick-start or advance a career in sales and thrives on building relationships with potential clients.

• Conduct outreach to potential customers through various channels including cold calling, email, and social media

• Qualify leads and schedule appointments for Account Executives

• Research accounts, identify key players, and generate interest in our products and services

• Maintain a high volume of activity including calls, emails, and social touches

• Achieve monthly quotas of qualified opportunities and scheduled meetings

• Collaborate with the marketing team to align on campaigns and messaging

• Accurately enter and update lead information in our CRM system

• Stay up-to-date with product offerings and industry trends

• Have 1-2 years of experience in sales, customer services or a related field

• Have excellent and concise communication skills, both verbal and written

• Are self-motivated with a drive to succeed and knack for building relationships

• Are proficient with CRM software (e.g., Salesforce)

• Find ways to stay up on the latest trends in AI

• Have experience with tech

• Stay upbeat, understanding that each no is one closer to a yes

• Competitive base salary plus commission structure

• Medical, dental, and vision benefits

• Take what you need vacation policy

• Daily lunches, dinners and snacks in the office to keep you at your best