Sales Development Representative (SDR)

Posted 2 Days Ago
Be an Early Applicant
India
Junior
Artificial Intelligence • Food • Software
The Role
The Sales Development Representative (SDR) supports the sales team by managing leads, onboarding new locations, maintaining the CRM, and facilitating communication across departments. The role requires assisting in sales processes, leading management activities, and ensuring customer satisfaction through collaboration with other teams.
Summary Generated by Built In

Description

We seek a motivated and detail-oriented Sales Development Representative (SDR) to support our sales team with administrative tasks, lead management, and customer engagement. The ideal candidate will oversee the complete sales process for single-unit brands, manage onboarding, and maintain CRM systems while ensuring seamless collaboration across departments.

1. Sales Support:

● Assist the sales team with administrative tasks and prospecting activities.

● Handle inbound sales phone support and manage single-unit integration requests.

2. Lead Management:

● Manage all leads for single-unit integration requests.

● Qualify and route leads appropriately.

● Respond to low-value leads and flag high-value opportunities for further follow-up.

3. Onboarding and Administrative Tasks:

● Facilitate the onboarding of new locations for existing brands.

● Handle a change of ownership and other administrative functions for current brands.

4. CRM Maintenance:

● Maintain and update data in HubSpot CRM.

● Ensure accurate and timely input of information to streamline sales processes.

5. Cross-Departmental Collaboration:

● Provide support to other departments, including customer support, when requested.

● Act as a liaison between sales, support, and other teams to ensure customer satisfaction.

Requirements
  • Any bachelor's degree, with 1-3 Years of experience.
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Experience with CRM platforms, preferably HubSpot.
  • Detail-oriented with a proactive approach to problem-solving.
  • Ability to work independently and as part of a collaborative team
Benefits
  • Opportunity for professional growth and development.
  • Collaborative and innovative work environment.

The Company
Chicago, IL
299 Employees
Remote Workplace
Year Founded: 2016

What We Do

Checkmate empowers enterprise restaurant brands with powerful ordering solutions and hands-on support. Our scalable technology enables restaurants to drive sales across channels, including custom websites, apps, kiosks, catering, third-party marketplaces, voice AI, and more. With seamless integrations, smarter analytics, and 24/7 service, Checkmate helps brands conquer their digital goals. Restaurants can launch unique ordering experiences, centrally manage menus, recapture revenue, leverage customer data, and continually adapt with new integrations. Regardless of how you want to grow, Checkmate has the tools and guidance to power, manage, and evolve your digital business.

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