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The Role
Manage and qualify inbound and outbound leads, respond quickly, conduct discovery calls, maintain CRM records, nurture prospects through phone and WhatsApp, handle objections, coordinate with closers, and convert qualified leads into customers while meeting daily and monthly sales, calling, follow-up, and conversion targets.
Summary Generated by Built In
Sales Executive – DigiLawyer
As a Sales Executive at DigiLawyer, you will be responsible for managing incoming leads, understanding customer requirements, driving conversions, and achieving sales targets. You will work closely with the sales team to ensure timely follow-ups, effective lead nurturing, and maximum conversion of qualified leads into customers.
Key Responsibilities- Contact new leads within 5–10 minutes of lead generation to maximize conversion opportunities.
- Understand customer requirements and explain relevant DigiLawyer products/services clearly and effectively.
- Conduct structured discovery conversations to assess customer needs, intent, budget, and purchase readiness.
- Qualify leads and categorize them as Hot, Warm, or Cold based on their buying intent.
- Maintain accurate lead information in the CRM, including customer requirements, vehicle number, stamp state, amount, interest level, and follow-up details.
- Take ownership of the sales process from lead qualification to conversion.
- Convert qualified leads into customers by effectively communicating product value and addressing customer queries.
- Follow up consistently with interested, unresponsive, and deferred leads through calls and WhatsApp Business.
- Schedule and conduct follow-up conversations with Warm leads to move them towards closure.
- Handle customer objections professionally and provide appropriate solutions to facilitate conversions.
- Share relevant information, pricing, and product/service details with customers as required.
- Coordinate with the Sales Closers/Team Leads for high-value or highly qualified opportunities whenever required.
- Maintain a healthy sales pipeline and ensure timely follow-up on all assigned leads.
- Achieve daily and monthly sales, calling, follow-up, and conversion targets.
- Maintain proper records of all customer interactions, follow-ups, and sales outcomes in the CRM.
- Continuously work towards improving lead conversion, customer engagement, and revenue generation.
- Strong verbal and written communication skills, particularly in Hindi.
- Prior experience in sales, telecalling, inside sales, business development, or customer service is preferred.
- Freshers with strong communication and a sales-oriented mindset are also welcome.
- Comfortable with high-volume outbound and inbound calling.
- Basic knowledge of CRM systems and WhatsApp Business.
- Ability to understand customer needs and communicate solutions effectively.
- Strong persuasion, negotiation, objection-handling, and closing skills.
- Ability to work with targets and perform in a fast-paced, target-driven environment.
- Persistent, proactive, customer-focused, and result-oriented.
- Willingness to make 80–100+ calls per day and manage regular follow-ups.
- Lead response time
- Number of qualification calls
- Follow-up completion rate
- Lead-to-opportunity conversion
- Lead-to-sale conversion
- Monthly sales/revenue achievement
- Customer engagement and follow-up effectiveness
- CRM data accuracy and pipeline management
Skills Required
- Strong verbal and written communication skills, particularly in Hindi
- Prior experience in sales, telecalling, inside sales, business development, or customer service
- Strong communication and a sales-oriented mindset for applicants without prior experience
- Comfort with high-volume inbound and outbound calling
- Basic knowledge of CRM systems and WhatsApp Business
- Ability to understand customer needs and communicate solutions effectively
- Persuasion, negotiation, objection-handling, and closing skills
- Ability to work with targets in a fast-paced, target-driven environment
- Persistent, proactive, customer-focused, and result-oriented approach
- Willingness to make 80–100 or more calls per day and manage regular follow-ups
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The Company
What We Do
Trusted Partner for Leading-Edge Mobile, Web, and Emerging Tech Solutions. Specializing in Native & Cross-Platform Development, including Flutter. Proficient in AR/VR Integration, Innovative UI/UX Design, Cloud Services (AWS), Blockchain Solutions, Advanced AI/ML Implementations, and IoT Integration.
Why Work With Us
➧ Comprehensive Research & Analysis: We dive deep to understand your vision and market needs. ➧ Seasoned and Expert Developers: Our team brings years of experience and a passion for excellence to every project. ➧ Client-centric Approach: Your satisfaction is our priority, and we tailor our processes to meet your unique requirements.
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