Position title: SDR Manager / Sales Development Manager
Build, lead, and scale the SDR/BDR team, including hiring, onboarding, training, and performance management.
Own outbound prospecting strategies across email, LinkedIn, cold calling, and other channels.
Generate qualified meetings and sales pipeline for Account Executives.
Define and refine ICP, target account lists, messaging, and prospecting strategies in collaboration with Sales and Marketing.
Set and monitor SDR KPIs including activity volume, connect rates, meetings booked, SQLs, and pipeline contribution.
Develop and maintain SDR playbooks, call scripts, email sequences, and objection-handling frameworks.
Work closely with Marketing to convert MQLs into qualified sales opportunities through timely follow-ups.
Manage SDR tools and systems, including CRM, sales engagement platforms, intent data, and dialers.
Conduct regular 1:1s, call reviews, role-plays, and pipeline reviews to coach and develop SDRs.
Forecast pipeline generation and provide regular performance reports to Sales leadership.
Collaborate with Revenue Operations on territory planning, lead routing, and sales processes.
Identify and test new prospecting channels, tools, and outbound strategies to improve top-of-funnel performance.
7–10 years of experience in sales development, business development, or inbound/outbound sales.
2–3+ years of experience managing SDR/BDR teams, preferably in B2B SaaS.
Proven experience in building or scaling SDR functions and achieving pipeline generation targets.
Strong understanding of outbound sales methodologies, account-based prospecting, and multi-touch cadences.
Hands-on experience with tools such as Outreach, Salesloft, Apollo, HubSpot, Salesforce, or similar platforms.
Strong coaching, communication, people-management, and performance-management skills.
Data-driven approach with experience managing KPIs, forecasting, and CRM reporting.
Bachelor's degree in Business, Marketing, or a related field, or equivalent practical experience.
Experience selling into CX, Market Research, HR Tech, or Enterprise SaaS will be an added advantage.
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Skills Required
- 7–10 years of experience in sales development, business development, or inbound/outbound sales
- 2–3+ years of experience managing SDR or BDR teams
- Experience building or scaling SDR functions and achieving pipeline generation targets
- Strong understanding of outbound sales methodologies, account-based prospecting, and multi-touch cadences
- Hands-on experience with Outreach, Salesloft, Apollo, HubSpot, Salesforce, or similar platforms
- Strong coaching, communication, people-management, and performance-management skills
- Data-driven experience managing KPIs, forecasting, and CRM reporting
- Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience
- Experience selling into CX, Market Research, HR Tech, or Enterprise SaaS
What We Do
Arting Digital is an IT services and digital transformation company serving more than 500 clients worldwide. It provides customized technology solutions spanning software and product engineering, web and mobile application development, cloud computing, data and analytics, DevOps, QA testing, robotic process automation, digital marketing, consulting, and related digital services to help organizations improve operations and achieve growth.
