We are looking for an engaging, curious, collaborative, results-driven and customer-obsessed Senior Sales Development Representative (SDR) to join the village. At Dynatrace our SDR’s are a critical part of our go-to-market team and as our first interaction point with future customers, they collaborate closely with marketing and our Account Executives to inform and identify and qualify opportunity across our key account.
This role will have a South East Asia remit, with a specific focus on the Indonesia market. You will be a self-starter who can work autonomously, are tech savvy, curious, motivated to learn and work with others, and have a strong passion to over-achieve. This position is based in our Singapore office and will practice a flexible work model.
Responsibilities:
- Qualify leads and prospects based on defined criteria, profile assigned accounts and drive outbound prospecting to generate new business
- Develop an understanding of the account’s business issues and other relevant information.
- Execute database and telemarketing programs to increase attendance at upcoming events, seminars, and to create awareness for current product promotions to target audiences.
- Attend weekly territory forecast meetings and update team on progress of identified activities.
- Provide input to marketing including feedback on quality of leads from marketing programs.
- Utilize data, technology, and AI-powered solutions to enhance account research, prospect engagement, and pipeline generation.
- Apply critical thinking and business judgment to translate insights into meaningful customer conversations and revenue opportunities.
What will help you succeed
- A passion for technology and software sales, 2+ years of customer facing experience is required
- University degree and fluency in Bahasa
- Experience using a CRM (Salesforce)
- High level of commitment to exceptional customer service and relationship building
- Ability to rapidly learn, adopt and apply emerging technologies, including AI, to create business impact
- Ability to work both individually and in a collaborative team environment
- Strong time management as well as the ability prioritize tasks and effectively meet deadlines
- Self-motivated with the ability to work in a fast paced and constantly changing environment
- Collaborative and coachable mindset - you should be excited about continuously improving your skills and impact
- Resourcefulness and results driven operating style
Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply.
- Dynatrace is a leader in unified observability and security.
- We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
- Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
- You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically.
- Over 50% of the Fortune 100 companies are current customers of Dynatrace.
Skills Required
- 2+ years of customer-facing experience
- University degree
- Fluency in Bahasa
- Experience using Salesforce CRM
- Strong customer service and relationship-building skills
- Ability to adopt and apply emerging technologies, including AI
- Ability to work independently and collaboratively
- Strong time management and prioritization skills
- Ability to work in a fast-paced, changing environment
- Self-motivated, resourceful, and results-driven approach
- Collaborative and coachable mindset
What the Team is Saying
Dynatrace Compensation & Benefits Highlights
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Leave & Time Off Breadth — Time off options include paid PTO, parental leave, volunteer time off, and company‑wide quarterly Wellness Days, with flexible hours and hybrid/remote arrangements noted. Feedback suggests these programs support work‑life balance across many U.S. roles, with some postings referencing an "unlimited" PTO approach.
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Healthcare Strength — Healthcare is presented as comprehensive, with medical, dental, and vision coverage plus mental‑health resources and an Employee Assistance Program; U.S. materials cite PPO/HDHP options and a Kaiser HMO in California. Feedback suggests these offerings are well regarded and form a solid core of the benefits package.
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Retirement Support — Retirement programs include a U.S. 401(k) with company match and access to retirement planning tools, with company reporting also referencing broader retirement savings programs. Feedback suggests this foundation contributes meaningfully to overall total rewards.
Dynatrace Insights
What We Do
Dynatrace lets customers understand their business like never before, so they can see beyond the complexity, find and fix problems faster and automate manual tasks with Al — so they can focus on what truly matters: running their business.
Why Work With Us
In a world that runs on software, our Al-driven insights cut through the noise, allowing you to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Our culture, fueled by curiosity, openness, and authenticity, drives our pursuit of innovation and excellence in crafting the Dynatrace platform.
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Dynatrace Teams
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Majority of roles are hybrid with flexibility. Please speak with our recruiting team for specific details on hybrid work.
