CTERA

Sales Development Representative (SDR) Manager

Reposted 21 Days Ago

Be an Early Applicant

Hiring Remotely in Syracuse, NY

In-Office or Remote

Junior

Cloud • Software

The Role

The SDR Team Lead oversees and develops a team of SDRs, ensuring lead qualification and outreach targets are met through mentorship and data-driven strategies.

Summary Generated by Built In

CTERA Inc is seeking a highly motivated Sales Development Representative (SDR) Team Lead to join our dynamic team, based in Syracuse, NY.

The SDR Team Lead plays a pivotal role in driving the front end of the sales engine by empowering, supervising, and developing a team of SDRs to identify, engage, and qualify prospective customers. This leadership position is ideal for professionals who thrive in fast-paced, growth-oriented environments and are passionate about cultivating a high-performing team that creates new business opportunities.

2+ years of experience in sales development, inside sales, or a related field; understanding of outbound prospecting methods and best practices
Prior experience managing or leading an SDR or inside-sales team. Availability in the Syracuse office 3 days per week
Outstanding leadership, coaching, and motivational abilities with a focus on supporting SDRs to exceed outreach and qualification targets.
Proven ability to communicate persuasively, establish rapport quickly, and deliver constructive feedback in a team setting.
Strong organizational and multitasking skills, with a detail-oriented approach to managing team operations and individual development.
Data-driven mindset, leveraging CRM systems, analytics, and outbound tools, and sales metrics for performance optimization and targeted improvements.
Strong technical skills- Knowledge of the Networking/IT/ storage/Security industry and cloud-based solutions is a plus.