Sales Development Representative (SDR) Manager

Sorry, this job was removed Sorry, this job was removed at 08:23 p.m. (CST) on Thursday, May 01, 2025
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Baltimore, MD
Hardware • Security • Software
The Role

Company Description

At Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. 


Our employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.


Job Description

The SDR Manager, reporting directly to the National Sales Director (NSD), will play a pivotal role in developing and scaling the SDR team. This position will act as a hands-on coach, providing training, and real-time feedback, while working alongside the SDRs to generate high-quality sales opportunities. The SDR Manager will help drive performance, support the professional growth of the team, and ensure the SDR team is aligned with our sales strategy and growth.


This is an in-office position and requires reporting to our Baltimore HQ daily.

A Day in the Life:

  • Lead and mentor the SDR team, ensuring consistent performance and professional development.
  • Provide real-time coaching on prospecting techniques, objection handling, and messaging.
  • Manage existing accounts in opportunity stage or higher, ensuring continued development and growth.
  • Independently generate new leads as time permits, contributing to the overall pipeline.
  • Develop and deliver onboarding and ongoing training programs for new and existing SDRs.
  • Work side by side with SDRs, making calls, sending emails, and refining outreach strategies.
  • Monitor SDR activity in Salesforce and other sales engagement tools, ensuring quality and efficiency.
  • Conduct daily call reviews and feedback sessions, reinforcing best practices.
  • Ensure the team meets or exceeds weekly, monthly, and quarterly pipeline and meeting targets.
  • Conduct one-on-one coaching sessions to improve individual performance.
  • Identify high-potential SDRs and support their transition to Sales Executive or other internal opportunities.
  • Partner with the VP of Sales to set team goals and optimize outbound strategies.
  • Manage team KPIs, including call volume, meetings booked, and conversion rates.
  • Create, document, and update SDR processes, outreach templates, and workflows.
  • Work closely with Marketing to refine messaging and ensure alignment with lead generation efforts.
  • Provide feedback on lead quality, target accounts, and prospecting strategies.
  • Leverage tools like Salesforce, ZoomInfo, and LinkedIn Sales Navigator to enhance outreach efforts.

Required Skills:

  • Strong leadership skills with the ability to motivate and coach team members
  • Excellent verbal and written communication skills, with experience making high-volume calls.
  • Ability to analyze performance metrics and make data-driven improvements.
  • Comfortable working five days a week in the office, fostering a high-energy sales culture.
  • Experience with Salesforce, Outreach.io, ZoomInfo, and other sales engagement tools is a plus

Education and Experience:

  • Bachelor’s Degree or equivalent experience
  • Previous experience as an SDR with a proven track record of booking meetings and exceeding quotas
  • Experience managing and developing high-performing SDR teams preferred

Alertus Career Advantages:

  • Unlimited Paid Time Off
  • Paid Holidays
  • 401(k) Retirement Plan 
  • Medical, Dental, and Vision Plans
  • Short-term Disability, Accident, Hospital, and Cancer Insurance
  • Live Near Your Work Homebuying Incentive Program
  • Employee Referral Bonuses
  • Flex Scheduling


Additional Information:

All applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.


Protecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.


Alertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


All your information will be kept confidential according to EEO guidelines.


AT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP


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The Company
HQ: Baltimore, MD
104 Employees
On-site Workplace
Year Founded: 2002

What We Do

Alertus - Redefining Mass Notification for 20+ Years

Our Mission is to enable organizations to disseminate information to help protect lives, secure assets, and maintain business continuity.

OUR MISSION IS PERSONAL.
We are committed to providing customizable, scalable, and cost-effective mass notification solutions because we know even a few seconds of warning can help save lives during an emergency.

In 2001, an F3 tornado ripped through the University of Maryland campus. There was no warning, and two students — sisters — were killed. The tornado caused dozens of injuries and millions of dollars in damages.

An idea was born to engineer a mass notification solution that can be implemented anywhere and activated quickly to help prevent another tragedy.

Alertus was founded in 2002 and has focused its efforts on developing superior lifesaving notification solutions ever since.

Alertus' dedicated teams of safety, security, and technology leaders are committed to continuously raising the bar for mass notification. Our technology is state of the art, with interoperable software solutions that help tie legacy systems into our next-generation audible and visual notification hardware.

It's not enough for us for our customers to have our products. As their trusted partner in mass notification, we want to ensure customers are at peak readiness with the training and support they need to get critical notifications out at a push of a button. We offer pre-sales professional services, ongoing customer training, and 24/7 customer support.

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