Sales Development Representative (SDR) -France (f/m/d)

Posted 7 Days Ago
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Lille, Nord, Hauts-de-France, FRA
Hybrid
Junior
eCommerce • Security • Software • Data Privacy
The Role
Generate a high-quality pipeline in the French e-commerce market using strategic multichannel prospecting, qualify needs, engage decision-makers, and hand over opportunities to Sales. Use CRM, prospecting tools, and AI to optimize targeting while collaborating with Sales and Marketing.
Summary Generated by Built In

Location: Lille – Hybrid work

At Trusted Shops, we build the trust infrastructure of the digital world. More than 30,000 companies across Europe use our SaaS solution to increase transparency, reduce uncertainty, and accelerate sustainable growth.

To support our growth in France, we are redefining the role of the Sales Development Representative: more strategic, data-driven, and enhanced by AI. This is not a traditional SDR position focused solely on volume, but a modern, high-impact role centered on relevance and long-term value creation.

Your Responsibilities

At the core of this role is building a high-quality pipeline and opening new business opportunities. Working closely with Sales, Marketing, and internal experts, you will help design effective and sustainable outbound strategies.

  • Build a qualified pipeline – Identify and develop new opportunities with e-commerce businesses and digital companies in the French market.

  • Strategic multichannel prospecting – Use cold calling, personalized emails, and digital tools to engage prospects in a relevant and differentiated way.

  • Engage decision-makers – Connect with key stakeholders (Marketing, E-commerce, CX, CRM) and initiate high-value conversations.

  • Needs qualification – Understand prospects’ business challenges and identify opportunities aligned with Trusted Shops’ solutions.

  • Leverage tools and data – Effectively use CRM systems, prospecting tools, and AI-driven solutions to optimize performance and targeting.

  • Collaborate with internal teams – Work closely with Sales Consultants to ensure a smooth handover of qualified opportunities.

Your Profile
  • Initial experience in Sales Development, Business Development, or B2B sales, ideally in a SaaS or digital environment

  • Comfortable with prospecting (cold calling, email outreach, multichannel engagement)

  • Ability to structure your approach and manage your pipeline effectively

  • English required (minimum B2 level) – official company language

  • Interest in digital environments, e-commerce, and SaaS solutions

  • Analytical mindset: ability to understand needs and identify relevant opportunities

  • Affinity for digital tools and AI (CRM, prospecting tools, automation)

  • Proactive, curious, and highly motivated to learn and grow

What We Offer
  • Hybrid work: combine flexible remote work with team days in the office

  • 28 days of paid leave

  • Buddy program: onboarding support from an experienced Trustee

  • Individual learning and development opportunities

  • Health Pass: free access to sports, fitness, and wellness classes (online and in-person)

  • Mental well-being (OpenUp): confidential access to mental health professionals and personalized support

  • Health insurance: La Mutuelle Générale (via Alan)

BUILD A COMMUNITY OF TRUST WITH US – #cometotrust

Not sure whether to apply? Go ahead anyway!
At Trusted Shops, we care about you as a person. Fit with our company is independent of gender, nationality, ethnic or social origin, religion/beliefs, disability, age, sexual orientation, or identity. Trusted Shops is strongly committed to diversity and against all forms of discrimination.

Skills Required

  • Initial experience in Sales Development, Business Development, or B2B sales (ideally in SaaS or digital environment)
  • Comfortable with prospecting (cold calling, email outreach, multichannel engagement)
  • Ability to structure approach and manage pipeline effectively
  • English proficiency (minimum B2 level)
  • Interest in digital environments, e-commerce, and SaaS solutions
  • Analytical mindset to understand needs and identify relevant opportunities
  • Affinity for digital tools and AI (CRM, prospecting tools, automation)
  • Proactive, curious, and highly motivated to learn and grow
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The Company
800 Employees
Year Founded: 1999

What We Do

Trusted Shops is a European leader in digital trust, founded in 1999 and based in Cologne, Germany. The company provides online retailers and their customers with trust-building services, including a certification trustmark, buyer protection via a money-back guarantee, and a system of authentic customer reviews. Additionally, they offer the eTrusted experience feedback platform and legal compliance assistance to ensure secure e-commerce transactions.

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