ShiftCare is the largest home care software provider in Australia, trusted by over 7000 care providers to manage scheduling, care delivery, billing and compliance.
Having established ourselves as the market leader in Australia, we're now investing heavily in North America with an ambitious goal: to become the leading care management platform across the United States and Canada.
This is an opportunity to join our established North American team and play a key role in that growth.
The RoleWe're looking for an ambitious, outbound-focused Sales Development Representative to generate new business across our North American market.
Based remotely in Vancouver, you'll primarily target organisations in California, while also supporting opportunities across Ohio, Pennsylvania, Indiana and Colorado in the US and BC, Alberta and Ontario in CA. You'll work closely with Marketing and Account Executives to build pipeline and qualify opportunities.
This role is approximately 80% outbound prospecting and 20% inbound lead qualification.
What You'll Do- Prospect new customers through phone, email and LinkedIn.
- Generate qualified meetings for the SMB Account Executive team.
- Qualify inbound leads against our Ideal Customer Profile.
- Build and manage a healthy sales pipeline in HubSpot.
- Become an expert in ShiftCare's platform and North American healthcare market.
- Consistently exceed activity, pipeline and meeting targets.
You'll focus on organisations with 5-50 staff, including:
- Non-medical Home Care providers
- HCBS Waiver providers
- IDD and Disability Service providers
- Supported Living providers
- Adult Day and Respite providers
Our customers are looking for simple, modern software that helps manage scheduling, EVV, authorisations and billing, without the complexity of a clinical EMR.
What We're Looking For- 2+ years in an SDR or BDR role.
- Proven success in outbound SaaS sales.
- Strong cold calling and prospecting skills.
- Excellent written and verbal communication.
- Experience using Salesforce or a similar CRM.
- Self-motivated and comfortable working remotely.
- A coachable mindset and desire to grow your sales career.
Experience in Heathtech, HRtech, Edtech, CRMtech highly regarded.
Why ShiftCare?- Competitive salary + uncapped commission.
- Realistic targets.
- Fully remote role based in British Columbia.
- Clear career progression into Account Executive.
- Join one of Australia's fastest-growing SaaS companies as we scale across North America.
- Work with an experienced, collaborative and high-performing team.
Skills Required
- 2+ years in an SDR or BDR role.
- Proven success in outbound SaaS sales.
- Strong cold calling and prospecting skills.
- Excellent written and verbal communication.
- Experience using Salesforce or a similar CRM.
- Build and manage a sales pipeline in HubSpot.
- Self-motivated and comfortable working remotely.
- A coachable mindset and desire to grow your sales career.
- Experience in Heathtech, HRtech, Edtech, or CRMtech.
What We Do
ShiftCare software makes home care more efficient. From shared client profiles and team organisation, to simplified billing, we enable service providers to deliver higher standards of care, and grow their business. https://linktr.ee/shiftcare ShiftCare has several advantages that make it highly suitable for Australian Health Services providers: 1. Less time to manage rosters, staff and clients 2. Taking the complexity out of managing many patients with different care requirements and billing rates 3. Integration with National Disability Insurance Scheme (NDIS) means less time to submit claims and faster payments 4. Connecting data between patients, shifts, time sheets and billing, eliminating duplication, errors and revenue leakage 5. Automated notifications (SMS or email) to staff when a shift is confirmed, changed or cancelled, improving the communication between staff and management >>> If you need to change the way you manage staff and bill your clients, please get in touch to arrange a free trial of ShiftCare. >>> ShiftCare Roster staff. Manage clients. Fetch payments. https://shiftcare.com
