Sales Development Representative Mid-Market

Posted Yesterday
Be an Early Applicant
Chicago, IL, USA
In-Office
60K-112K Annually
Entry level
Fintech • Software • Travel • Business Intelligence • Consulting • App development • Big Data Analytics
We are the world’s leading B2B travel platform, providing software and services to companies of all sizes.
The Role
Own a portfolio of SME and mid-market accounts across North America, execute high-volume phone-first outbound prospecting, build multi-touch cadences, manage pipeline and callbacks, and partner with Account Executives to generate qualified meetings and handoffs.
Summary Generated by Built In

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Amex GBT's mid-market segment is a major growth engine for North America, representing small-to-medium enterprises with active travel spend and growing programs. This role is the volume-and-velocity engine driving that growth, owning a territory of SME and mid-market accounts. You'll partner with sales counterparts to identify opportunities and convert conversations into qualified pipeline at the pace the segment demands.

What You'll Do

  • Own a defined portfolio of small and medium-sized enterprises and mid-market clients across North America. Build target lists, identify decision-makers, and complete outbound cadences to generate qualified meetings.
  • Execute phone-first prospecting with multiple daily calls, leveraging tools to drive high connect rates and layering personalized email and social touches
  • Build strategic multi-touch cadences across channels that earn attention from busy buyers—knowing which accounts need more touches, different angles, or to move on
  • Manage your own pipeline buckets with discipline—tracking callbacks, nurtures, and active conversations to ensure every interaction has a defined next step
  • Partner strategically with your Account Executive on territory planning, account prioritization, and warm handoffs to ensure pipeline converts
  • Navigate your territory, tools, and day with independence, making smart prioritization calls and owning your process

What We're Looking For

  • Genuinely willing to make multiple phone calls every day
  • Self-directed and resourceful—comfortable navigating ambiguity and prioritizing independently
  • Strong partner to the field—you see the AE as a teammate and bring alignment
  • Confident and effective on the phone—you can open conversations, handle objections, and move toward clear next steps
  • Coachable and growth-oriented—you welcome feedback and want to improve daily

     

Location

Chicago, Illinois, United States

     

The US national base salary range for this position is from 

$60,200.00 - $111,800.00

The national range provided includes the base salary that Amex GBT expects to pay for the role.  Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, the anticipated range of which is posted above, this role is eligible for a sales incentive plan based on specific sales' roles.

For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

  • Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

  • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

  • Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

  • We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

  • And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Skills Required

  • Willingness to make multiple phone calls every day
  • Self-directed and resourceful; comfortable navigating ambiguity and prioritizing independently
  • Strong collaborative partner to Account Executives and field sales
  • Confident and effective on the phone; can open conversations, handle objections, and secure next steps
  • Coachable and growth-oriented; receptive to feedback and continuous improvement

American Express Global Business Travel Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express Global Business Travel and has not been reviewed or approved by American Express Global Business Travel.

  • Healthcare Strength Healthcare coverage is described as comprehensive, including medical, dental, vision, life, disability, and access to physician consultations in some cases. Emotional and mental-health resources are also highlighted, including counseling, crisis support, and webinars for employees and immediate families.
  • Leave & Time Off Breadth Time off and flexibility options are portrayed as broad, including PTO that combines vacation and sick time, with potential to purchase additional vacation in some locations. Flexible arrangements are described as available in parts of the organization, including remote work and options like part-time schedules, job sharing, and sabbaticals where supported.
  • Retirement Support Retirement support is positioned as available through locally competitive programs, including a U.S. 401(k) with employer matching after a service period. Ownership-related benefits are also present via an employee stock purchase plan offered in many countries.

American Express Global Business Travel Insights

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The Company
HQ: Jersey City, NJ
18,000 Employees
Year Founded: 2014

What We Do

American Express Global Business (Amex GBT) is the world’s leading B2B travel platform, providing software and services to manage travel, expenses, meetings & events for companies of all sizes. Our solutions include: Egencia: the leading software as service travel platform for small and medium-sized enterprises (SMEs). Ovation: the solution synonymous with high-touch travel service. The Neo Technology Group: a technology-focused team that builds cloud-based travel solutions. Meetings & Events: providing solutions for a single meeting or an entire meetings portfolio. Global Business Consulting: customized services to help clients optimize their travel program.

Why Work With Us

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success. Ready to explore a career path? Start your journey with us - apply now!

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