Sales Development Representative Manager

Posted 3 Days Ago
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Mid level
Artificial Intelligence • eCommerce • Sales • Software
The Role
Lead and mentor an outbound SDR team for North America while actively prospecting. Build scalable outbound playbooks, track performance with data, coordinate with Marketing and AEs, and maintain CRM hygiene (HubSpot) to drive pipeline and meetings.
Summary Generated by Built In

About the company: 

Wholesale distribution is a $10T+ industry — and most of it still runs on fax, spreadsheets, and legacy ERPs. We're here to change that.
WizCommerce is the AI Operating System for B2B Trade. We build AI-native commerce solutions that sit on top of the ERPs distributors already use — no rip and replace, no 12-month implementations. Just real transformation, fast.
Our platform combines an AI-native CRM, B2B website builder, embedded finance, and AI co-workers (order entry, quoting, content) into one unified system built for how wholesale actually works.
The results speak for themselves:
• 180% Net Revenue Retention
• 4X YoY ARR growth
• 400% growth in customers with >$50K ACV
• 95% implementation success rate (vs. an industry average of 30%)
We serve 150+ customers across North America — from Jaipur Living to Loloi — and we're a fast-growing team backed by Peak XV Partners, Blume Ventures, Alpha Wave Global, and others.
If you want to build category-defining software in a massive, underserved industry — with a team that has genuinely lived the problem — WizCommerce is the place to be.

Job Description:

We’re looking for a Sales Development Manager (SDR Manager) who will own our outbound pipeline generation engine for the North American market. This is a hands-on leadership role — you’ll not only lead and mentor a team of SDRs, but also roll up your sleeves to prospect, cold call, and demonstrate what great looks like.

You’ll build scalable outbound processes, coach SDRs to hit and exceed targets, and collaborate closely with Marketing and Account Executives to ensure a high-quality flow of qualified opportunities.

Role & Responsibilities:

  • Lead, coach, and scale a team of high-performing outbound SDRs targeting the North American market

  • Own team quotas for meetings booked and pipeline generated

  • Define and refine outbound strategies, messaging, and playbooks for targeted verticals

  • Act as a player-coach — lead by example through active prospecting, cold calling, and objection handling

  • Establish a data-driven performance culture with daily activity metrics, dashboards, and conversion tracking

  • Partner with Marketing and AE teams to optimize lead handoff, feedback loops, and campaign alignment

  • Drive continuous improvement in team productivity, talk tracks, and CRM hygiene (HubSpot)

Qualifications and Skills:

  • 5+ years of experience in B2B SaaS, with at least 1+ year managing or mentoring SDRs

  • Proven success in outbound prospecting and pipeline generation for the North American market

  • Hands-on leader who thrives in a high-volume, cold-calling-heavy environment

  • Strong understanding of outbound metrics, sequences, and modern sales tools (HubSpot, LinkedIn Sales Navigator, Clay, ZoomInfo, etc.)

  • Excellent communication, coaching, and motivational skills

  • Ability to thrive in a fast-paced, high-growth startup environment

Role location: Bengaluru

Website Link: https://www.wizcommerce.com/

Skills Required

  • 3-5 years of experience in B2B SaaS
  • At least 1 year managing or mentoring SDRs
  • Proven success in outbound prospecting and pipeline generation for North America
  • Proven ability to perform high-volume cold calling and objection handling
  • Strong understanding of outbound metrics, sequences, and sales tools (HubSpot, LinkedIn Sales Navigator, Clay, ZoomInfo)
  • Excellent communication, coaching, and motivational skills
  • Ability to thrive in a fast-paced, high-growth startup environment
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The Company
196 Employees
Year Founded: 2020

What We Do

WizCommerce is an AI-powered platform designed to modernize wholesale sales and operations, helping B2B wholesalers, distributors, and manufacturers manage sales channels, automate tasks, and streamline their businesses.

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