Sales Development Representative - Malaysia

Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

About us

We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.

We have just celebrated our $500M Series E funding round, led by General Atlantic. Before this, we’ve unlocked unicorn status following our Series D round. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca-Cola, Nike, L’Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, CNN, and the list goes on.

Having unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M in CARR (Committed Annual Recurring Revenue). Insider was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2’s 2024 Software Awards, and named in The Top 10 Best Software Products with the most #1 rankings alongside other software legends like Google, Zoom, and Monday.com. According to G2’s Spring’24 reports. Insider is also the #1 G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization.

When our team founded Insider, they not only sought to create a product company but also to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100Projects SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers. 

Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading.

The Opportunity

We are looking for self-motivated, tenacious, and goal-oriented individuals to join our Sales Development team as a Sales Development Representative (SDR). As an SDR, you will be responsible for generating a pipeline of new business opportunities through prospecting into companies and having high-level conversations with C-level executives. This position has advancement potential within the sales organization and we are welcoming all driven individuals who are recent college graduates, or individuals early in their career.

What can you expect from the role?

• Generating a pipeline of leads and business opportunities through prospecting into companies and conducting market research,
• Following up with prospects through inbound and outbound cold calls and emails, 
• Partnering closely with Account Executives to help move along qualified pipeline through the sales cycle,
• Understanding customer needs and requirements,
• Effectively communicating the value propositions across multiple product lines to secure initial meetings with potential new customers,
• Brainstorming with the team on how we can identify key players and generate interest in Insider’s products,
• Always maintaining and expanding the prospect database in our assigned segments. 

We want you to join us while we are taking a step into the future if you;

• are a new graduate who is highly encouraged or has 1-2 years of sales experience;
• have a Bachelor's Degree in related fields,
• have a fair understanding of the e-commerce market as a plus,
• have the ability to multitask and manage time effectively,
• have excellent oral and written communication skills,
• are a natural around the phone (dialing dozens of numbers a day is a piece of cake for you),
• have a passion for market research, identifying key players, and generating leads,
• have a desire to hustle,
• can adapt quickly in a fast-paced, start-up environment,
• have a fair understanding of Digital Marketing or have experience in a customer-oriented position.

Alright.. so now you’re contemplating, "what’s in it for me?"

• You can improve and challenge yourself with the many soft skills training sessions that we offer. You’ll have access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge.
• You’ll have space to share your skills through training sessions and workshops if you wish. Sharing is caring!
• We’ll provide you with a paid Spotify account subscription, how do you fancy working to the beats of your favorite audio while blocking out the rest of the world?
• You’ll have a chance to work in an international, diverse, and inclusive environment
• You’ll be part of an industry that’s shaping the future of customer experiences.

We are an energetic team that loves to work with ambitious, curious, and humble doers who are driven by defining and owning their own success. We are on the mission of creating a global industry standard – and we’re confident that it can only be done with a top-notch team delivering a first-class customer experience.

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

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